ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies
Exotic Fashion Mall

1 reviews
1.00 / 5


Please note: It appears that this site may no longer be active or is now pointing to a domain unrelated to the original business. As a result, we have temporarily suspended organic review collection for this seller.. Click Learn More if you have any questions.

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
1/5

2005-11-03

"I placed an order through this company so I could have a costume in time for Halloween. I placed the order on October 20, 2005 which should have allowed plenty of time.

The website seems legit enough, and there was some notes in their customer service indicating that if you placed your order by October 24th, they were guaranteeing that you would receive it in time. Well Halloween came and went with no costume. Leaving repeated voicemails did nothing to help the situation as they did not return phone calls. About 3 days before Halloween, their voicemail was full so you couldn't even leave one. I've sent several e-mails to every e-mail listed on their website. I found this website by doing a Google search, and they had an actual address for their business.

I've since filed a claim with my bank and I hope to get my money back as of November 3rd I still have not received any corrospondance nor a costume.

One thing to note: On their voicemail messege, they indicated that they had temporarily relocated to Lake Charles? Louisiana. If you listen to the voicemail at the beginning though, they say their "Queen Exotic Fashion of New Orleans." Now I know I'm not supposed to speculate on reviews, but I think they were victims of Hurricane Katrina, and maybe their just trying to cash in because they no longer have any product. I dunno, that or they've been frauding people from the start.

In any case, AVOID AVOID AVOID! UNLESS YOU WANT YOUR MONEY TAKEN!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
N/A
Delivering products damage free
N/A
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
Being knowledgeable
Being easy to reach
Resolving problems
Being trustworthy
Making decisions on their own
Overall customer service
Customer service making decisions on their own
N/A
Customer service being easy to reach
Customer service being knowledgeable
Customer service being trustworthy
Customer service resolving problems
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability