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Exotic Wood Crafts

2 reviews
1.00 / 5


Please note: It appears that this site may no longer be active or is now pointing to a domain unrelated to the original business. As a result, we have temporarily suspended organic review collection for this seller.. Click Learn More if you have any questions.

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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
1/5

2005-07-27

"www.exoticwoodcrafts.com has still not returned my funds or my monitor. Please visit this site to see how they run their scam:
www.shellhartscam.com

"

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rse
Verified
1/5

2004-08-04

"To Whom It May Concern,

This is to let you know that Doug Shellhart at Exotic Wood Crafts is not an honest person to deal with. Doug took via internet credit card money from me for a computer case five months ago......he was unable to deliver the case after months of waiting....when I requested a refund he promised to return my money (over a month ago)......but to date he has not, and he does not intend to refund my money.....he has make several excuses, all with delaying attempts....

I am seeking legal action against Doug and Exotic Woods........I am in the process of reporting these people to the Federal and State Authorities. I would recommend that you stay away from these people as they have committed internet fraud, credit card fraud, and mail fraud..........

BE ADVISED.......
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
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Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
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Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
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Being easy to reach
Being knowledgeable
Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
Customer service making decisions on their own
Customer service resolving problems
Customer service being trustworthy
Product Returns/Refunds/Exchanges
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