"I placed )2) orders one on 02.16.2022 paid for Overnight shipping, they call me back and tell me that shipping will cost more for the service i choose per there system. I argued with them and then they tell me they'll make an exception/ They send it, it arrives on time as what i paid for but now damaged items, heavy scratch marks on swing arms if it wasn't handled properly before packaging. I figure ill let it go place another order 02/17/2022 w different items and once again paid for overnight shipping, receive tracking number and states Monday 02/21/2022. I spoke with FedEx and they stated shipper didn't click on Saturday delivery, i call Express mounts and same **** Joey answers and tells me i didn't pick Saturday shipment. All it stated is Overnight deliver AM or PM. I choose Pm cause when ill be home to sign. They are punks and don't deserve to sell RAM Products. I returned from Las Vegas in December 2021 and it seems like all marketers up there is sick attitude punks. Will never do business with this company again! NPI Products shouldn't let them sell. They are ruining RAM Products. Im going back to Havvis Products as long as Express mounts continues to see your products. You lost a big money spender as i do custom installs on Emergency Vehicles. (2) days and nearly a thousand dollars, btw we were looking forward to being a loyal customer but not no more, shove it jerks! "

"I have ordered from Express Mounts twice before. My last order came with USED or Demo or Return Parts just loose in the shipping envelope (No packaging at all). This is NOT how Ram Mounts ships their products. The "U" model packaging is SEALED in clear plastic bags with part numbers. No packaging whatsoever on 2 of 3 items. You can clearly see the markings on the mounting ball where the some of the rubber has worn off. I didn't pay for or ask for used parts... but that's what I got. If I want used parts I'll Bid on eBay. NOT excusable to DUMP used parts on customers as new. The parts do work, but the point is not if they will or will not work, it's that you are selling USED as new. I will NOT be purchasing from Express Mounts again. I spend $3-7K per year ordering items from different merchants online. This type of behavior is NOT common. Most merchants ship NEW products and appreciate repeat business and referrals. I have a fair foot print on Social Media and will not be sharing positive reviews or recommendations of this company. "

"I have ordered Ram Mount products from ExpressMounts.com several times in the past couple of years. As usual this order was filled and shipped immediately. ExpressMounts.com website is very informative and user-friendly. Expressmounts.com keeps the customer well informed of the order status via electronic communications. I will continue to use Expressmounts.com for all of my electronic equipment mounts."