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Return/Replacement policy:
0.00/5

5/5

2009-04-30

"great pricing!
site could upgrade their web page, such as adding a category that includes all their products
"

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Verified
2/5

2008-05-09

"The processing time is too long! I have waited for my order to come but till today still not yet arrive!"

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Verified
1/5

2008-01-08

"This was ridiculous. I purchased a shower curtain from this company last week. They tried to charge me an additional ten dollars for shipping, when I had already paid 7.95. I am confused as to why it would be 17.00 to ship a shower curtain. When I inquired about the additional charges, I was told it was authorized by my bank. I contacted a friend of mine who is in banking and was told that was probably not the case. Magically, after I sent a second e-mail to Extreme Computing, explaining that the ten dollars had not been credited back to my account, the amount on my online banking changed to the correct amount. It seemed like this company has no idea how to manage its customers or practice efficient business practices. A normal customer knows it will not cost 17.00 to ship a shower curtain. I was VERY DISPLEASED to say the least. I have been ordering items online for years and have never had so many problems with one company. I will not be shopping with you again."

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5/5

2007-09-22

"i would like to know the situation on this item when it will be delivered to my shipping address"

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Verified
5/5

2005-11-12

"Clear and easy website. Superfast shipping. Product arrived quickly and well packaged."

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Is easy to do business with
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Likelihood of customers making future purchases
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Variety of brands and products offered
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Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
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5/5

2005-06-25

"I found shopping with you very easy and fast. I will return for future purchases!"

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Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
Being trustworthy
Being knowledgeable
Making decisions on their own
Being easy to reach
Resolving problems
Overall customer service
Customer service being knowledgeable
Customer service making decisions on their own
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Product Returns/Refunds/Exchanges
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Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2005-03-17

"Arrived fast, packaging was fine, excellent deal, would do business with again."

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Verified
1/5

2004-03-09

"The web site was easy to use and navigate. I did received a confirmation of my order e-mail. It claimed that I'd receive a tracking number e-mail when the item was shipped. I never did, but it almost doesn't matter since the item arrived within a few days.

I'm bothered that the page I ordered from ( http://shop.store.yahoo.com/xcom/wrwawiunreco.html ) states:

"Bonus: Get a free Cell Phone Antenna Booster when you purchase this item (a $19.95 value)!"
and
"Bonus: Get a free 8' retractable telephone cable when you purchase this item (an $11.95 value)!"

But, these items didn't arrive with my order. Two e-mails to the company (different days and different e-mail recipients) have gone completely unanswered.
"

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Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
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Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
N/A
Resolving problems
Being trustworthy
Being easy to reach
Being knowledgeable
N/A
Making decisions on their own
N/A
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
N/A
Customer service being easy to reach
Customer service making decisions on their own
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Product Returns/Refunds/Exchanges
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Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2004-02-04

"Quick, clean site navigation, easy to see product photo and description, very good sale price, easy ordering"

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Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
N/A
Delivering products damage free
N/A
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2004-01-16

"Excellent service. Would order from them again. The weight on the item I ordered was almost nil and they made an attempt to ship most economical which I appreciate."

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Verified
5/5

2003-12-05

"Quick response, very fast shipping, exactly the product I expected. Very good customer service. I purchased on-line and did not have an invoice."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall customer service
Customer service being trustworthy
Customer service making decisions on their own
N/A
Customer service being easy to reach
Customer service being knowledgeable
Customer service resolving problems
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2003-08-13

"Prices for shipping and product were very reasonable. It shipped very quickly. The product arrived within a few days of when I ordered, and I was very happy about that. The only "packaging" was a wrap around the software box, but it was fine. Thank you! "

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
N/A
Is consumer focused
N/A
Is trustworthy
N/A
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
N/A
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
N/A
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Ease of checking order status
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

2/5

2003-08-11

"Great price, lightning fast delivery. But they added me to their spam list even faster, and didn't tell me how to get off. Yuk!"

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Overall product shipping and delivery process

5/5

2003-08-07

"++++Rated, Easy to do business with, Rapid response to questions, Ships very quickly, Will buy from here again."

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Overall product shipping and delivery process

5/5

2003-08-02

"I saw a mouse pen at RadioShack for $100. Did a Google search and found your company to lower in price than all the others. Will let you know how it works with my graphics program."

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Is committed to quality products and services
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Is consumer focused
Is easy to do business with
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Likelihood of customer recommendations
Overall product shipping and delivery process
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