ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.23/5
Chance of future purchase:
4.18/5
Shipping & packaging:
4.10/5
Customer service:
4.31/5
Return/Replacement policy:
4.36/5
Featured Review


Verified
5/5

2024-11-29

So many choices!

"I have a hard time making decisions and all of the beautiful choices and reasonable prices offered didn't make it any easier! I just reordered my all time favorite pair, out of the many I've purchased. Ladies make sure you get the party lenses!"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-11-29

Ease of ordering; super prices

"WEb site was easy to navigate.

"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
4/5

2024-11-29

"You need to be able to go back and see what discounts I rec’d. It wouldn’t let me see that. I will call Friday and see what’s happening"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2024-11-28

Fast and easy.

"Fast, easy and convenience it's all there."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-11-28

New buyer

"Super easy and fast process! I love the prices! I can’t wait for my glasses to come in. I hope the quality is an even better experience!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2024-11-28

i enjoy eye buy direct

"i havent gotten a new pair in about two/three years because my glasses lasted so long! i truly do love eye buy direct and i really love their bogo free coupon! it makes shopping so easy "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2024-11-27

My go to for eye glasses

"Always a pleasure to place my order and receiving the finished goods.
Love this place!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-11-27

Great

"It’s was great experience "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-11-25

First time buyer

"It was fun trying on glasses via the computer. Your chat line was very helpful in translating my prescription. "


Verified
5/5

2024-11-25

Yeah

"Nice n easy. Looked at many other sites. Best selection."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2024-11-25

Good Experience with Eyebuydirect

"I wanted to duplicate a previous order, but add transition lenses. The representative walked me thru the process with great patience. A good experience all around."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2024-11-25

Good place for glasses

"I needed new glssses, and i find EBD a great place to do that."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2024-11-24

Great Service!

"I am very satisfied with the service of Eyebuydirect. The Staff has always been very helpful and professional."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2024-11-23

Good Glasses, Great Price

"Lots of frame options with size and shape filters to help you find your frame quickly. Can't beat the price."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-11-21

Fantastic service

"The rep that helped me was super knowledgeable and extremely helpful. She was patient and took the time to answer my questions without rushing me. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges