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Product & services pricing
4.27/5
Chance of future purchase:
4.24/5
Shipping & packaging:
4.14/5
Customer service:
4.35/5
Return/Replacement policy:
4.39/5
Featured Review


Verified
5/5

2023-11-30

Excellent communication

"I love the style and lens choices, it really allows you to customize your glasses.
They have also contacted me in the past about not being able to make my prescription work with the style I chose. The way that situation worked out has made me extra comfortable buying glasses from this company.
"

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Verified
5/5

2023-11-30

Thank you!

"We always enjoy your products and the website is easy to use!"

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Verified
5/5

2023-11-30

Easy shopping experience with virtual try-on

"The ordering experience through the site was great. There are so many styles to choose from and you can see them on yourself using virtual try-on which really takes the guesswork out! I have not received the glasses yet, but ordering experience was great!"

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Verified
5/5

2023-11-30

Where have you BEEN?!

"I thought zenni was the cheapest and easiest to use but I was definitely misled. So glad I did my own research! Can’t wait for my glasses. LOVE the virtual try in option and the reviews with people wearing them. Filtered options were great. "

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Verified
5/5

2023-11-30

Love using eyebuydirect they have lots of different options to choose from!

"It has been amazing!love it "

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Verified
5/5

2023-11-30

Very pleased with Eyebuydirect

"I have been very pleased with all of my experiences and purchases through eyebuydirect. I have had to return a pair of glasses and the process was easy. This is my 4th pair of glasses that I have ordered."

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Verified
5/5

2023-11-29

Ordering was easy, premium discounts applied.

"So far, this transaction has been smooth sailing. Waiting for the product to arrive before any feedback will be left as far as quality, fit and useability. Awesome, so far! Thank you."

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Verified
3/5

2023-11-29

Took too long

"The process took longer than it should have. I would try the codes offered on my text messages, but it did not accept them. I finally entered one given in an email and got through with it. I wish EyebuyDirect had a replacement lens policy, but they don’t. This may be my last order through them "

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Verified
5/5

2023-11-29

Great costumer service

"The glasses I ordered were way to large for my face and I was able to return them and reorder different pairs. The Reps I spoke to were very kind and polite and helped me solve my problem quickly. Plus I 4 pairs of prescription glasses for less than $200 with a BOGO deal but prescription glasses usually average about $30-$60 depending on the lense package you get. I got blue light filtering lenses which adds to price a bit "

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Verified
5/5

2023-11-28

Great Buy

"Had my raybans for nearly 3 years. No problem and we'll fitted"

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Verified
5/5

2023-11-27

Always a great experience!

"I have bought from eyebuydirect a FEW times and every time has been amazing. I have had to exchange the frames I ordered because I did not order the ones I thought I did, and they replaced them at no charge. Customer service was super polite and helpful, I did everything through email and never had to talk to anyone. (This is a 10/10 rating for me, I HATE calling customer service lines.)"

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Verified
5/5

2023-11-27

Easy return

"I called about returning my glasses that were too big and it was an easy process.
Thank you.
"

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Verified
3/5

2023-11-27

"I love eyebuydirect but your website wouldn't accept any credit cards"

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Verified
5/5

2023-11-27

So easy

"I have tried several different on line companies for my prescription glasses, but I feel Eyebuydirect makes the best ones. The ordering process was easy and I feel confident when I receive my glasses, they will be perfect!"


Verified
4/5

2023-11-26

Awkward completion

"Website is a bit rough in final stages. I couldn’t find the Rx for glasses in my cart so I had to delete and start lenses again for accuracy. Awkward!"

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