Product & services pricing
4.38/5
Chance of future purchase:
4.48/5
Shipping & packaging:
4.28/5
Customer service:
4.38/5
Return/Replacement policy:
4.38/5
Featured Review


ResellerRatings
Verified
5/5

2024-02-27

I lost my glasses and this was the perfect way to get new ones fast and cheap

"Easy website! And great experience
"


ResellerRatings
Verified
5/5

2024-02-27

Glasses are awesome!

"I have always had a great experience ordering from Eyebuydirect I have never had a problem ordering and my glasses are always good material for the prices! "

Pricing of products and services
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ResellerRatings
Verified
4/5

2024-02-27

new glasses

"I found the perfect pair but could not get transitions. So disappointing. However, I did an online chat and there was actually a human that assisted me. And low and behold, she walked me through the process and made me a happy camper by helping me get the perfect pair of glasses for me. The problem was bifocals. Once she instructed me to order progressive vs bifocals, my problem was solved.
Thank you
"

Likelihood of customers making future purchases
Overall customer service

Verified
4/5

2024-02-27

To soon to tell

"Was captivated by Eyebuydirect's "Buy one get one free" ad that showed up on my email three times in a two week period. So I attempted t use the code that was given with the ad only to find that the only part of the transaction was for the cost of the frame (the $29. initial cost)... so that was a bit irritating (minus one star). As far as the glasses themselves, I just ordered them, so it's much to soon to tell. The website is very user friendly, the selection is very good, the pricing is very competitive and the return policy appears to be very fair (plus four stars). After I receive the glasses, I may give Eyebuydirect five stars if the glasses are what I expect them to be. I did get 30% off my total order. It's not quite what I thought I'd receive, but in the world of discounted eye wear, it's not bad."

Pricing of products and services
Likelihood of customers making future purchases

Verified
4/5

2024-02-25

Easy but...

"The hardest part is you to pick a frame that fits you. The try it on feature, although very useful is only a guideline. Frame sizing is not exact. Maybe try it on at your local glasses place?
Everything else is a breeze.
"

Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2024-02-25

wonderful

"i am so excited to see what comes "

Pricing of products and services
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Verified
5/5

2024-02-25

Great selections and prices.

"Easy to order and payment options are nice. "

Pricing of products and services
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Verified
5/5

2024-02-25

Excellent Experience

"First of all, it was very difficult to buy just three pairs because there are so many amazing styles! I loved the "try on" option, and the discount code was a huge help! I do wish you didn't have to spend so much for free shipping, but we can't have it all!"

Pricing of products and services
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Verified
5/5

2024-02-25

First-time buyer

"My daughter is a long-time customer and has been recommending EBD for years, but this is my first time placing an order. It's been an easy and smooth process and the wide selection of stylish frames is wonderful. Prices great, too! I've just placed my order for bifocals.
Thank you!
"

Pricing of products and services
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Verified
5/5

2024-02-24

Great products, even better customer service!

"Been a loyal customer for about two years. Whenever I have any issues or questions they are extremely helpful and fix any issues immediately. I love their 14 day return policy as well. Highly recommend you guys! Thanks!"

Pricing of products and services
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Verified
3/5

2024-02-24

Great SAFE Company to Order From

"Eye Buy Direct gets the job done. They need more small frames. If they could consistently provide frames that you’ve already picked out previously as sometimes they’re out of stock. They send a lot of email discount codes which would be great if they would automatically put that onto your account, or send useable links automatically to your email, so that you don’t have to go looking for it or call about it when you try to order…that would be great. Otherwise the website, design, usage and “Try It On” feature with your portrait is great! Eye Buy Direct has great business ethics and the available customer service is wonderful."

Pricing of products and services
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Verified
5/5

2024-02-24

Great experience!

"Super quick shipping! My prescription was wrong (my fault) and customer service worked with me to get me the right pair. They were amazing! Super kind & super quick! I truly recommend EyeBuyDirect!!"

Pricing of products and services
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Verified
5/5

2020-05-22

Best place around for glasses

"I have purchased multiple pairs here for my family and myself. There always a great price even with adding extra things to my glasses like making them transition. I will continue buying eyeglasses here for as long as possible."

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Verified
5/5

2024-02-23

I have used Eye Buy Direct for over 10 years

"I have used Eye Buy for over 10 years. Most of the time my glasses last for along time."

Pricing of products and services
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Verified
5/5

2024-02-23

Best Service and Excellent Quality Glasses

"I always receive the best service and help when needed. Great design and overall quality bring my wife and me back to ordering year after year! Thanks Eyebuydirect!"