"Unable to use the discount codes on my order. Very misleading."

"I was confused by the popups claiming to offer savings but was not able to use them. I had to call for assistance and the nice person helped me in a matter of a minute or two. "

"Every design and lens selection is easy to order. Frames are very appealing and designs are interesting. Buying eye wear can be expensive. But at EyeBuy Direct it doesn't have too."

"The try on option is great!"

"I've bought many glasses here, since with the low price I can buy many pairs for the price of 1 with my insurance at the optometrist.

I have a pair of TV glasses for each of my TVs. As well as computer glasses for home and at work. I've also bought several dedicated sunglasses which are great for driving or spending the day outdoors in the sun. I've bought several different higher end glasses for every day wear including premium designer brands here so that I have a variety to choose from..

All prescriptions have been perfectly made with no issues with any pair that I have purchased. I will continue to buy here, and wait for promotions for the premium brands so I have a choice for every occasion."

"I bought glasses through I buy direct before, and the glasses themselves are great. However I was very frustrated with the difficulty in figuring out how to use the website and the coupons. I tried to use their buy one get one free discount, however it only took $9 off instead of the whole pair of glasses because of all of the terms and conditions. The website was difficult to use, and the coupon did not work as advertised."

"The Customer service representative was very professional and provide information to help me complete my order. She went above and beyond. Truly an excellent company to work with."

"First time in my life I’ve been able to own more than one pair of glasses and I love it! Great quality amazing customer service. Thank you!"

"I want to get a light tint on my lenses, I never figured out how to do it it."

"Great quality, love the colors and shapes, makes me feel allways stylish "

"Definitely cheaper than traditional eyewear "

"it took forever to get signed in, it kept rejecting my password and than i hit forget password and it never sent me the link, when it finally did it said i can't use the same password ( which was what i enter in the first place)"

"Needed to return my glasses because they were too small. They offer free replacement, so I figured it would be easy. Unfortunately, they kept making demands about the replacement. Because I ordered 2 day shipping, the replacement also needed to be eligible for 2 day shipping. No one there was able to explain why this was the case. This ruled out the glasses I actually wanted. The only eligible replacement in my size was more than $100 dollars more. Then they spent ten minutes trying to convince me not to get those glasses because they only had a limited number left.

I spend nearly an hour being jerked around, hung-up on, and told I was not allowed to get what I want. In the end I wound up with glasses I didn't want at a much more expensive price.

I'm never going to use this company again, and you shouldn't either.

P.S. When I went to submit my 2 star review, the website yelled at me and asked me to reconsider. Now you get a 1 star review. Great job."

"Not sure why it took me so long to purchase glasses online. I suspect I thought they would be cheaply made and somehow have messed up my prescription. Instead they have so many frames to choose from, it was easy to enter my prescription, they came fast and were just perfect. I ordered another pair of prescription sunglasses and they were great as well. Unfortunately I have now misplaced my glasses. All I had to do was look through my past orders and I just reordered them again. So easy! And these are so much more affordable than what my eye doctor sells. I can afford three or four pairs with what I would pay for one from the local optometrist. I highly recommend. "

"Web site is real easy to use, I was able to get 5 pairs of glasses and still have them covered by my insurance because the cost is low."