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Product & services pricing
4.29/5
Chance of future purchase:
4.26/5
Shipping & packaging:
4.15/5
Customer service:
4.32/5
Return/Replacement policy:
4.37/5
Featured Review


Verified
5/5

2023-07-14

Better than I expected

"I expected buying glasses online to be a daunting or confusing experience but eyebuydirect made the whole process easy and gave me information that even my optometrist hadn’t explained."

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Verified
2/5

2023-07-14

ok

"Lately I have been having difficulty finding frames that fit. I take my measurements and make you they are my size, but they always come too big and eyebuydirect keeps giving a hard time retuning them. I am only purchasing one frame that I actually like and it fits. After this I am going to find a new seller. I am done with you."

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Verified
5/5

2023-07-14

GreaT Service

"Lost my favorite glasses and reordered. The agent wwas great and answered my questionss clerly."

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Verified
5/5

2023-07-14

Easy ordering process

"Easy to order and love how my prescription was saved in there! Great price too! "

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Verified
5/5

2023-07-13

Broken frames

"Glasses fell off from nose dropping to floor. Sent in picture to show damage, approved quickly and only have to pay shipping for replacement."

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Verified
5/5

2023-07-13

Jasmine

"Ron, customer service, was very helpful. Wish there were more color options for the medium Jasmine. "

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Verified
5/5

2023-07-13

Will Use Them Forever

"I have been using them for quite a few years now. Maybe close to like.. 8 or so.
I love them. And they have a nice perk system.
They are always helpful if/when I have an issue and their frames are wonderful.
I honestly really appreciate the service because, at the time, when I started using them getting another frame was HORRIBLY pricey through my doctor but that was the only place to get them.
They're great.
"

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Verified
5/5

2023-07-13

Love Them

"I've been ordering from them for a while and I love every pair that I get! No problems so far "

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Verified
4/5

2023-07-11

First time shopping

"I love the selections from all name brands. Even the lenses selection was better than my actual eye doctor. "

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Verified
4/5

2023-07-13

ID Me offer

"Your site said sign up for ID Me and veterans get a 20% discount. After I did this, your site said they don't accept that discount at this time. Why have vets sign up for the discount and then don't give it to them? Would like an answer."

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Verified
5/5

2023-07-13

:)

"Very easy to order, and lots of great options!"

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Verified
5/5

2023-07-13

EASY nice selection for bifocals

"Lots to choose from made it difficult to choose"

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Verified
5/5

2023-07-13

Great website

"Easy to use website, with quality frames and lenses"

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Verified
5/5

2023-07-13

They have great glasses styles for a great price

"This is my third pair I have bought from you guys and will continue to buy from you all"

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Verified
5/5

2023-07-13

Love the options

"Great options and lovely colors "

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