"These guys are misleading and seems cheating. I ordered a frame and lense on 10/18/2015 and on 10/19/2015 they send a mail saying that I need to pay extra $149.00 for the lense only (Costco sells the SAME lense I need for $69.00). They offered me to send the frame for my payment (I actually paid for the frame and lense).
I think it's robbery and their website is providing wrong information. "
"Extremely pleased with the product and even more pleased with the customer service!!! After exhausting all options to figure out where my package went to via OnTrac (OnTrac is awful), I called customer service for Eyeglasses123 and they were more than happy to help me! They ended up sending me my order and I received it very quickly! Thank You!"
"Eyeglasses 123 has a horrible return policy. I will never order from them again. We were out of town when the item arrived and we missed the 2 week opportunity to return the glasses that were simply too small. Poor return policy."
"Great Service, couldn't be happier.
I order them on a Wednesday, got an update that they were fitting my lenses a couple of days later and I received them the next Friday. My prescription seems perfect and I got a pair of Kate Spade glasses for $200 instead of $400 at the opticians.
Really happy with them and I even saved extra money with a coupon code. The packaging kept the glasses really safe and they sent a glass cleaning set for free! "
"Excellent! Glasses arrived promptly and as advertised!
Would recommend to anyone needing good quality sunglasses
at competitive prices!"
"Still waiting for delivery!"
"I have been to several opticians for my first pair of reading glasses and was not impressed by selections until i saw a pair in House of Fraser. I came home and had a search on the web and found them on glasses123 at a very good price. I placed the order and the glasses arrived within 5 working days, I had also asked for the thinner lenses which were an extra £45 but received an email from glasses123 advising my prescription did not require them so they would refund the £45 so overall very happy with the service and would highly recommend them."
"After looking at various sites and reading many reviews, I was concerned this order would take a long time before I received it. I chose eyeglasses123 because they were bbb accredited and I couldn't beat the price. It took a total of two week from the time I made the order to the time I received them (this was mainly due because for whatever reason it took five days in the lab for my lenses to get put into the frames). All in all, I am very satisfied with my purchase also considering their center is in NY and I am in AK. It is also worth noting that I was not charged for my order until it was shipped out. Thank you eyeglasses123!"
"I ordered a pair of glasses on 24/07/2012 and after many email's I found they were not available anyway!! SO WHY TAKE MY MONEY ON THE 26TH and now waiting for the funds to go back in my account!??
ABSOLUTE JOKE OF A COMPANY!
Phone them and they don't answer??
One word: USELESS!!!!"
"I have never had anything but great experiences with Eyeglasses 123. I am also not one to write reviews but I cant tell you enough how much I would reccomend this company. Great prices and super quick shipping. This is now my fourth order from them over 3 years and will order again next time! thanks"
"Aweful! Ordered glasses on the 17th of May. Still not recieved although company is saying shipped. I have sent many messages regarding my order with no reply. I have been scammed basically of my money. I suggest people stay away from glasses123 and eyeglasses123. Still trying to get my money back. Outraged."
"It was delivered on the expected date.!!"
"Eyeglasses123 gets a score of 5 stars x 10!!!
This was the 1st time ordering prescription eyeglasses online because the stores are just to expensive for designer frames.I ordered Ray.Ban eyeglasses with prescription lenses with transitions @ got the frames today after 1 day shipping...I am sooo happy.Was weary at first making an online transaction spending $300 but totally worth it.The frames are top notch,to tell you the truth I bought glasses from lenscrafters with transitions & I think the frames where fake,compared to these., and I got a letter of authenticity @ didnt at Lenscrafters.I would shop here again. You guys are the best,THANX!!!"
"The product was perfect, exactly what I wanted. I paid for expedited shipping and received my order promptly. Overall a great experience. I would definitely do business with Eyeglasses 123 again in the future."
"I am a returning customer that previously had great experiences with this store. However this transaction was subpar. I ordered 3 pairs of eyeglasses and according to their website all 3 were in stock. DAYS after I placed my order I was sent an email stating 2 of the pairs were out of stock and were not expected for 3+ weeks. I was told to reply ASAP or my order would be cancelled. I did with a reply to cancel my order and was sent another reply with no apologies stating it would take DAYS to refund my $300+. Not a substantial amount of money but it's still money of mine that was tied up with them for over a week and a half."