"My experience with Eyegoodies has truly been great! Very resposive and helpful to all my questions.. received the item 3 days after placing my order, what more can I ask for. One of my best online shopping experiences I've had, I would highly recommend to others."
"I was hesitant to buy here at first because you'll never know if they sell fakes. When I got the pair of sunglasses I ordered, they didn't send me the original box, no tags attached, stickers and booklet. I was also doubtful of its authenticity. I just didn't return it since they charge a 20% restocking fee. Buyer Beware!"
"I cannot say enough terrible things about this site. Ugh. I ordered a pair of sunglasses, and a day later, I got an email saying that the product went out of stock "shortly before" I placed my order.
So, to keep this short, I ended up getting my glasses a little more than a week later, with 20 %, but only after I sent an email to customer service. I suppose I won't be buying from here again, and would recommend others to do the same, but really, it's your gamble."
"Was in dire need of a pair of sunglasses, but the only problem was that I wear prescription glasses already. I stumbled upon Eyegoodies and noticed that a pair of Super sunglasses could be fitted with prescription lenses, so I sent an inquire to Customer Service. Their rep, Michael, replied back in a VERY timely manner and ran me through how much the prices would be for the lenses and everything else. He was very, VERY helpful.
After finalizing my decisions on what shades I wanted, I made the purchase alongside the lenses with my prescription. The next day, I get a shipping confirmation! Now, I'm wondering at this point how they made my lenses so fast, so I'm thinking they may have forget to add them. Sent another e-mail to Michael and he reassured me that the lenses were indeed added and that they were ready to make the lenses as soon as I made my order purchase. AMAZING!
Received the package in just two days! The sunglasses are soooooo great and I'm extremely happy with them! The prescription lenses are fantastic and I'm happy to say that I can finally wear some sunglasses and actually see with them on, haha.
Thanks again, Eyegoodies! I will definitely do business with you guys again in the near future!"
"It was a pleasure dealing with Eyegoodies. I was provided with top quality service, and all of my questions were answered in a timely manner. Received my Rx glasses within a matter of days of putting in the order. I definitely recommend them to anyone looking for a nice set of rare trendy designer frames. They provide nothing but the best when it comes to customer service and quality products!"
"Eyegoodies.com is a great online store to pick up your sunglasses. They have a great selection, great prices and the orders are processed quickly and come in a quick manner. "
"I had a bit of anxiety ordering prescription eyeglasses over the web, but they fit perfect and look great. Michael in customer service was quick to answer my questions (even on the weekend) and kept me informed along the way.
I'll definitely get my next pair from them!"
"This is my third order from Eyegoodies and again I had excellent service and received a quality product in my Persol sunglasses. Michael Usiak in Customer Service was very helpful and patient in answering my many questions. He went out of his way to make sure my order was handled as I requested. Would certainly do business with Eyegoodies again and highly recommend!"
"This store is very good. The product was as promised and was delivered on time. But that is not all. The customer service is above average, really excellent. After I ordered my sunglasses (Persol 2244S-505/58), Amy Townsen wrote me that they were out of stock. Throughout the process Amy gave me constant updates and options, even sending me photos of other sunglasses available that were similar. Usually you have to wait a few days for an answer on questions, but Amy always answered my questions the same day or the next day. It is so nice to finally get customer service from an online store. Although I could have gone into town and bought a pair, Amy's constant contact sealed it for me. Too bad sunglasses are pretty durable items because I would buy from this store again and again."
"I was devastated when I lost my favorite pair of red rimmed Ray Ban Aviators. Since they are discontinued, they are extremely hard to find.
After calling area stores and searching online, I found the exact same pair on Eyegoodies.com. I ordered them on a Sunday night and by Tuesday they were at my door.
When I wasn't satisfied because they were not exactly like the old ones, I emailed customer service to inquire about an exchange. By the next morning, I had the information I needed to make the return. I sent them back and within days, my perfect pair was at my door. Unlike other places, I did not get charged for the shipping exchange and all was processed in a quarter of the time of other online retailers I have used in the past.
Great experience! Try on glasses in a store and order them from Eyegoodies, you won't be disappointed! Already recommended them to my friends."
"I have been shopping online since 1995. Besides Amazon, Eyegoodies was by far the best online experience I have had. The online purchase was simple yet clear. The service was second to none. I inquired on a couple of additional items after I placed my order. The staff was responsive, courteous, and oozing of wanting to please customers. This retailer is also very knowledgeable in their area (glasses). A great find as far as I am concerned.
Only suggestion would be to use a shipper other than Postal Service whose name I discovered is an example of an oxy moron."
"I am baffled by the above two reviews. I ordered sunglasses from them on 7/1/08 and todays date is 7/22/08 and still do not have the right glasses.
For one there site says they stock all items listed. After 4 days without a ship date I decided to email them (which is the only way to get in touch with them and I recommend not doing business with people you can't talk to). I received a response almost a full day later stating that they were waiting for there shipment. What? Why wasn't I informed that they didn't have them in stock? So I waited until the date they gave me, still nothing. I emailed them and they gave me a new excuse but promised shipment the next day. Finally they shipped on the July 11th via USPS (the worst carrier in the world).
I missed the delivery which was sig required and had to go down to the post office. Picked up the package and what do ya know, wrong glasses!! My assumption is that they just shipped what they had to get me off there back. So I emailed again and they said "sorry, send them back and we will get the right ones out immediately". I got them shipped and they got delivered back to them thursday July 17th. I expected friday to get a shipment notice after all they have them in stock... nothing. So I again emailed them to ask them what was going on. Didn't hear anything.
Sunday July 20th I get a Click-N-Ship(R) Notification from usps and thought cool! It is now tuesday and the tracking info on the usps web site still states "Status: Electronic Shipping Info Received" which indicates to me that they just initiated a tracking number, to again, get me off there back. Why? Not sure. Seems like a lot of trouble to go through to sell some sunglasses.
Buyer BEWARE!"
"I purchased a pair of TF sunglasses. Fast shipping, and quick e-mail response. Will do business again. Highly recommended!"
"Very friendly customer service and this is definitely my favorite site for finding sunglasses online. I have ordered on 2 seperate occasions and both times the item arrived very quickly. I would definitely recommend"