"Rachel provides the best customer service I've ever received both online and offline. Extremely attentive, kind, and knowledgeable. I'd highly recommend this company to people simply because of the CS they provide.
Way to go, EZ Contacts! You're really lucky to have Rachel. Treat her well! "
"It work every time i love this place "
"Love the Labor Day deal on the retaine drops "
"Fast and easy to reorder, really appreciated the labor day sale"
"Grandson plays Baseball for Goshen College and needed pair of new Baseball sunglasses and I came across these at great price."
"I just googled the brand and type of frame that I was looking for and came directly to EZContacts, I was pleasantly surprised that you had them and the cost was very manageable. I am recommending you to all my friends!!! Fast shipping too!!!"
"I need to shop elsewhere for cheaper ones."
"Fairly quick and easy process to order my contacts "
"Was able to reorder my contacts quick and easy. The prices of the contacts are very reasonable. "
"I have been purchasing sunglasses from this site for years They always on time the quality is always real and they never let me down "
"Bad really bad experience, never agin order more from ezcontacts"
"I ordered a pair of sunglasses they didn't arrive yet when ordered they were in stock. No one notified me so I had to call in. I was told i would have them in about 6 weeks -- Still no sunglasses and no update to my order?"
"Always quick and easy shopping here and always find good deals on costa sunglasses, don’t even shop around anymore, just come straight here and get what I need "
"So happy I could purchase a 6 pack of contacts to fit my budget instead of a larger pack that is required from my eye doctor! I can’t afford a larger amount so this was perfect as well as being able to do it from home. "
"It was fine I’m jus mad that I spent money."
"Website is easy. Orders have always been shipped quickly and the best prices! "
A rep from EZContacts, Olivia_Miller, has responded:
“Hi there,
Thank you for reaching out to us. We understand that you are waiting for your product, but we want to ensure your expectations are met regarding its delivery timeframe.
As indicated on our website, this particular item carries a 4-6 week processing time. We sincerely apologize if you missed this information while browsing our site. If the estimated arrival doesn't suit your needs, we'd be delighted to offer alternative options for you that can ship sooner.
Please email us at help@ezcontacts.com and we'll be glad to assist you.”