"Called for verification and got voicemail every time. No customer service call backs and no package. It has been 1 full week since ordering with a 3 day expected shipping wait."
"So its been two weeks, still haven't received any updates on my order. Pretty much took the money and now I'm sitting here waiting for... I'm not really sure."
"Communication is terrible, shipping takes forever, they don't respond to emails. Do yourself a favor and take your business elsewhere.
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"Ordered juice from them and they took payment then next day they write me a email telling me to call them so they can tell me they are out of stock on what i ordered and it will take 2 to 3 weeks to get it back and i think they should have offered me some stuff free or a really really good discount on what i ordered. I oldered 100$ worth now its been 8 days and havent heard anything from them if they got anymore or what not. Usually companies make up for something that was there fault. "
"I ordered 6weeks + ago, and still have not received anything, a friend also ordered around the same time, canceled his order because of the long wait and still has not been refunded his money, I just want to see exactly how much longer this is going to take, I know I'll get it eventually (or at least I hope) haven't even received anything from my original order, they have not offered me anything for this inconvenience "
"I am writing this review on the 14th of july, weeks after placing an order and paying for it. What upsets me the most is that 2 days after ordering from them, ( I placed my order on the 26th of June) I received a call from them. It was to inform me that even tho it said orders are packed and shipped within 24 hours, unless it's a holiday, or a busy time of the year, that my order would not ship for another week. I review juice and mods online, and while this was a setback and disappointed, it was something that could be dealt with. The next week came and went tho with no confirmation of shipment, so today I called, 2 1/2 weeks since my order, and was told it could be the 22nd before it gets sent to me. Another of my main complaint with this site is, if you don't have something in stock, say so or don't list it. Had I known that it would be a month after ordering from them before I would get my order I never would have placed iy and I especially don't like getting called by a company so that they can lie to me about when they are going to ship to me."
"Finally spoke with someone today, not only did they resolve the issue but made some adjustments not to my order as well. Great customer service, would use this site again. Great people !"
"I made an order 30.05 and as I am a new customer, I was told to send in the mail a few documents they need, which I did. I have not received confirmation for a few days and later learned that the order is canceled. they did not like my documents. I was told : wait for the money 5 days. Today 40 passed!! I wrote 2 letters with question "Where is my money?". Somebody called me some days ago and tell me "Everything will be ok", but nothing changed!"
"This product will be a safe and reliable product towards my vaping. Thanks!"
"Ordering is easy but delivery is a bit on the slow side. Ordered a week ago and still no email update on when it will be shipped. "
"The price is just the right size for me."
"Customer service was great, but the fact that it has been almost a month since I placed my order is a little disheartening. I realize some of the product was out of stock, but was told it would be in within the week. I have not received an email stating when the product will be shipped, I have received nothing. I really like the products you have, but I have had to go elsewhere and buy my ejuice because it takes so long for you to ship. I can honestly say, I don't know if I will order from you anymore. One order was placed on the 16th of May and the other was the 19th of May. You certainly charged my credit card right away, but I'm still waiting on my order."
"I made my perches on 5/27/16 it is now 6/08/16 and still no word of it's been shipped or what's going on with the delay instead I'm asked to review it!?!? Wow what a joke! REALLY......! What would you honestly like me to review???"
"When ordered, the product was readily available. Received a phone call saying it was not, and would take a couple of weeks to fill. E-mailed me back my sigh-up info which included a printout of my Password? Never seen this before but was informed it was their SOP."
"My selection was on back order. They quickly called & emailed to let me know it was delayed so NO I wuld not be getting NEXT DAY DELIVERY, so I cancelled the order. I WILL BE ORDERING AGAIN THO & most likely using EZVapes cuz I did like their selection, prices, & customer service"