"I have ordered a few parts now, and the quality of the parts are excellent, and unlike other sellers I have yet to receive a part that doesn't fit. The shipping is also fast, but I am fairly close by. Great marks all around. "
"I bought my first car in 11 years this past fall. A 2005 Chrysler Crossfire Roadster, based on the Mercedes-Benz SLK320. I have no plans on buying from anywhere else for many reasons. The shipping has been faster then anywhere else. With the exception of worldwide shipping delays due to Covid-19, packages have all arrived within two days. I know if I'm in a pinch, FCP Euro is there, and fast. The addition of a Lifetime Warranty on all products purchase from FCP Euro makes it a no brainier to me. I have since told numerous people about FCP Euro, and they're also incredibly happy. Look forward to everything else I will be purchasing from here!"
"It's always a pleasure shopping from FCP Euro for my BMW parts! The prices are unbeatable, the customer service is phenomenal, I always get my parts within 3 days usually a day or two and I never have to wait for them to be in stock they just usually are! The lifetime warranty speaks for itself. I am always asked what do I think of their competitors but when I think of competitor it usually means someone who can actually compete with you and with FCPEuro there is no competition! A special shout out to Gareth as you can't get anyone better as far as customer service, dedication and knowledge."
"I ordered a part from this company. I didn’t get an email for my order until the next day. Waited a couple of days for the part to ship. Waited a week, waited some more, until I had to follow up with the tracking number. The part was actually not in stock, waiting for the supplier, as they told me they dropship some parts and they have to wait for the other company to ship. Really horrible experience. Now I have to cancel the order and try to get it from some other company that actually has the part. This store it’s ridiculous. Please don’t state in your website that you have the part and ready to ship when you really don’t. That’s is very misleading advertising. "
"Been using FCP for awhile now and will continue to do so for several reasons:
- Website is easy to use. So many sites out there are trying to look pretty or modern with huge buttons/panes that require you to scroll forever. Example: Bav Auto used to be my go-to, then they redesigned their website to be modern, which made it so frustrating to use, and then they closed the doors soon after.
- Customer support is very good. Most recent part that I bought was defective, contacted them about it and it was no hassle to get a brand new one shipped out that day for next day air (I offered to pay for next day shipping but they insisted on covering it)
- Haven't really seen better prices anywhere else, especially with the lifetime warranty
- Love the supplemental info such as the interactive 3D exploded diagrams. Shows how much effort they are putting in"
"This is not my first time ordering from FCP Euro and won’t be my last! Shipping is always quick, cost of parts is always great, and how can you ever go wrong with a lifetime warranty on parts. Makes maintaining 3 Volvo R’s a lot easier "
"Staff is absolutely amazing and parts came in correct and grade A "
"Ordered many times. Very satisfied quality, return policy, selection, price and shipping is super fast! Over all one of the best places to get parts from hands down! I will be ordering more in the future!"
"They gave everything I would need for my 20 year old BMW and the shipment are always fast! "
"Amazing customer service. I was sent a wrong part, and when I called them they shipped the correct part overnight and provided me with a label to return the wrong one. Additionally, they gave me some store credit as an apology. Furthermore, their lifetime warranty is real! No questions asked! Regarding prices, sometimes they are cheaper and sometime are more expensive compared with other retailers like ECS Tuning. However, because of their great customer service and lifetime warranty, I will buy all my parts from them. "
"Parts came in and on time as I expected. With the lifetime warranty on some of my parts, I sure like the idea of making FCP Euro my first choice for my E90 parts. I just wish you guys make more how to's video. "
"Great supplier of parts for European cars at reasonable prices. Helps my 2008 E82 running like a champ."
"I met these guys at a Blancpain GT race event and later went on their site to buy parts for my son’s MB W203. They have a huge inventory and very aggressive prices. Fast shipping too. . . although the box could have been a quarter of the size."
"FCP is a great resource for those of us still keeping the aging E46 on the road. Prices are competitive and customer service is second to none. Thank you FCP!"
"The part wasn’t originally on their website but they added it at my request great company to deal with. "
A rep from FCP Euro, FCP Euro, has responded:
“David,
Thank you for your honest review and I apologize we dropped the ball with your experience. Unfortunately for some items we do not stock in our warehouse and depend on our partners to ship for us. In this case we were unaware at the time of purchase the vendor did not have the item in stock. That being said it should have been handled in a much more timely fashion. If you would like please feel free to reach out to me directly joec@fcpeuro.com and I would be happy to take care of you personally.
Again my apologies,
Joe@FCPEuro”