"Easy to use interface on website. Great DYI videos on YouTube to assist you after you've purchased your parts.
Well thought out kits available for servicing your European make.Fast shipping.
"
"SO sick of buying the wrong parts, FCP picks up the phone you give your VIN, and wallah the parts fit.
Fair pricing, Super knowledgeable staff, if you want to save $5 and gamble that your parts fit go for it, otherwise speak w FCP euro save the drama and stress, and pay an extra $5/order for the privilege of not wasting your time to nickle and dim another vendor that may or may not get it right.
Quality parts, they give a lifetime guarantee bc the parts don't break, lol"
"There's not a lot of items I need to purchase that need a lifetime replacement warranty, but it is nice to have. For that convenience and peace of mind, you pay just a tad more than rock bottom prices on the internet. You also can get free shipping if you hit the minimum for free shipping.
Parts selection is usually pretty good. "
"Prices are great every part I buy works for my 2007 vw gti . When I order parts online I receive parts quickly .I like ordering from FCP EURO because of the cost of any parts. Thanks for keeping my car on the road."
"Paid for next day delivery, order was placed before the shipping cut off time, and the order was not shipped. Customer service was a robot or someone just blindly copy and pasting a script response. Nobody has reached out to explain what the status of my order is or anything. I will make sure to avoid this company from here on out.
Thanks Andrea P, Customer Service Quality Program Lead, for not having any answers in regards to this and hanging up the phone on me as well. And thank you Shane for tip toeing around every question I asked in regards to what happened with "I don't know, that's not true, I am going to have to disconnect this call." until I mentioned putting you in the 1 star review, then suddenly you wanted to try and answer those questions.
Bad customer service, bad inventory management, and bad attention to basics. If an order is paid for with Next Day Delivery, the replacement should be as well. And if you don't have the inventory/it isn't going to arrive on time, you should contact the customer, not stay silent and hope they don't notice. "
"It is so easy to shop on FCP Euro as it exactly knows what part fits your car and the price is also reasonable. The service is so awesome, that they shipped me another order as my order was misplaced by ups and got it delivered on time without any questions asked. The pricing is amazingly reasonable, and they provide lifetime warranty on your orders (even oil). They also provide store credit on your previous order (under lifetime warranty) when you order replacement parts and return your used parts to them.
I really have learnt a lot from their Youtube channel content and do my own DIY maintenance on my bmw. I am eagerly waiting for them to expand scope for other brands as I would like to work with them for my Mazda as well. "
"All items are easy to find. Shipping is fast usually two days for free if over $49. Great customer service all around. Parts are usually much cheaper than auto parts stores, of course they’re also oem quality or equivalent."
"They were recommended by Jimmy of Repasimotorwerks, I ordered some OEM parts which were very fairly priced and delivered promptly. Pleasure doing business with them."
"I appreciate the FCP Teams commitment to ensuring all my needs are met, even though I’m on the other side of the world. Thanks"
"FCP Euro has volvo high quality parts and offers great service.
"
"Good quality parts , great price , perfect fit. Thanks guys and gals.!"
"They helped me find the right part and then sent it right away. The price was good, so what else can you ask for?"
"I've bought multiple parts from FCP Euro for my 2008 BMW 5 series. They always have a good selection of high-quality OE parts at competitive pricing and fast shipping. When there has been an issue, their customer service is super responsive. "
"I have used FCP Euro on a few orders very fast shipping and I live on West Coast of Canada pricing beats Canadian suppliers even with the exchange US to CDN."
"I have been buying from FCP now for a few years... I would highly recommend purchasing from them!!!! The products and price along with shipping are a 5-star for me!!!!!! My 1 and only complaint would be that when calling them for specific reasons, they would take the time to talk personally. It seems that a customer needs to e-mail or leave a message for them to contact you back. In my case, I am very busy and do not have time for a return call. Keep up the great work that you do for us, as I will be a customer for as long as I can, Thank you Again for all your time and efforts!!!!!!"