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Product & services pricing
3.75/5
Chance of future purchase:
3.75/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2018-05-29

great service,selection

"always happy,appreciate ,selection, timely deliver and knowledge team."


Verified
5/5

2018-05-28

Perfect experience

"Correct parts, on time, kit professionally assembled, great warranty, what else is there?"

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Verified
5/5

2018-05-23

My go to place

"Fast shipping, lifetime warranty on all parts and most parts are offered in genuine, OEM and aftermarket quality"

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Verified
5/5

2018-05-23

the quality is great, warranty is excellen

"The quality is great, warranty is excellent, since they offer it I started buying more at FCP instead of other sites, I just wish items get shipped out after 24hrs instead of a few days after order is placed . I think I placed my order during the weekend anyway...
I extremely recommend FCP!!
"

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Verified
5/5

2018-05-22

Best distributor in the game !

"I’ve always bought what I’ve needed for my car off Fcp and I have never had an issue exceptional quality, service and lifetime warranty ;) "

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Verified
5/5

2018-05-20

Good experience as always

"Good customer service as always, quality parts for very reasonable price. My first choice for parts"


Verified
4/5

2018-05-18

Great European Cars Parts site

"Love this site, but would really like it if I could get parts for my Infiniti as well.
"

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Z4M
Verified
5/5

2018-05-17

Excellent customer service and wide inventory

"FCP has become my go-to parts vendor for BMW. I find the descriptions precise which makes it easy to get the correct part. They always have what I need and their warranty cannot be beat!"

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Verified
5/5

2018-05-17

Overall very good experience

"I always have positive experience with FCP Euro. As a Canadian resident we do not have lots of choice here except dealer. FCP Euro provides wide variety of quality product to choose and their shipping price to Canada is reasonable. They have great customer service to deal with. All in all I have been happy customer. The only thing that I can suggest is that giving Canadian customers shipping discount as they do for USA. Free shipping after a certain amount of purchase would be an encouraging tokens for Canadian customers. Sometimes shipping plus custom kills the deal.

Thank you and keep up the good work FCP Euro
"

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Verified
5/5

2018-05-16

Great service

"Get all my maintenance parts from them, excellent service out of this world warranty!"

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Verified
5/5

2018-05-15

Awesome service!

"Thanks guys at FCP Euro for the taking the time time to make my first experience buying form you an excellent one! It's so hard to find good people that are willing to go the extra mile! I really appreciate it! "


Verified
5/5

2018-05-13

Excellent Experience

"The customer service was great and they went to great lengths to ensure that everything turned out ok."

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Verified
5/5

2018-05-09

Always An Outstanding Experience

"I've been ordering my auto parts from FCP for several years now. At times, I'll order from a competitor and almost always wonder why when FCP consistently meets or beats on price but always excels in selection and quality. Shipping is exceptionally fast."

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Verified
3/5

2018-05-08

Parts came... but needed to be heavily inspected

"PLEASE STOP USING UPS. I paid extra for "faster shipping" and although it got there faster than the free shipping, the box was compromised.. I was very unhappy with how the box looked! The FCP Euro (blue packing) tape was cut open.. and most of my merchandise was opened up.. I can only assume it was UPS's preventative measures for keeping safety for the customers.. I called UPS Headquarters to see if they did a like-kind TSA safety check, but they didn't have anything in their records that they did that.. All in all, I'm happy with how my merchandise is performing in my car, but I'm willing to pay a few more dollars (that's all) for FEDEX or USPS faster shipping because they're a lot more mindful and respectful of their customers.. I don't want to be the "stapler guy" from Office Space.. but I certainly wasn't happy, and I hope that FCP Euro takes my advice seriously.. At the end of the day... I felt violated..."


Rep reply posted 2018-05-11
A rep from FCP Euro, FCP Euro, has responded:

“Hi there,
I'm incredibly sorry for the trouble with your order. I'm embarrassed how it showed up at your doorstep and I'm certain there's something I can do to help. I just need a little more information. Can you email me directly at alex.frank@fcpeuro.com so I can look up your order and get this righted?

Thanks in advance for your incredible patience. I look forward to hearing from you.

Kindest Regards,
-Alex”


Verified
5/5

2018-05-08

Excellent

"Fully satisfied with purchase "