"Quick responses to emails and orders. Couldn't find a part I needed and they emailed me within a few hours with what I needed to order."
"I’m very happy with how it all went with FCP Euro.
The customer service representative knew a lot about cars, and used my photo to recommend the best brake rotors do my Benz. He saved me a lot of money and was a pleasure to work with.
I’m going to spare myself aggravation, and deal with them exclusively.
My feeling is that this is the best, or possibly the Best company of its kind.
My Benz got what it needed, and so did I.
Marshall Ruskin"
"I searched my make and model on Google, FCP Euro was the first. I clicked on it and it listed my model. I ordered the part. The part was not much different from the original. Tech support agreed. They will take the part back if I pay shipping both ways (i.e. more than the cost of the part). They claim I had to redo the search on their website to get the right part. Not up to the stands I expect from online vendors these days. "
"FCP Euro is consistently the best"
"Ever since being told by a friend about FCP Euro several years ago, I've been a fan ever since. Why? - Because personal logistics are just too important to play with. ALL of the parts at FCP Euro are pre-screened for endurance & functional quality; have life-time replacement warranties - even consumables like brakes; have quick and very reasonably priced shipping options; and the website is excellent! - simple & straight-forward to use - especially the checkout process.
These guys are professional!, and I spend my life trying to do things right the first time, so FCP Euro makes that very easy for me when it comes to my logistics. Earlier in my life I paid a high price for going cheap. Now I look for quality & endurance first, and consider price last. Doing things right the first time are where the *true cost savings of irrecoverable time, and money are realized, resulting in long-term gain. Therefore, the addition of FCP Euro into my network of quality has been a blessing for me because to date they are the best in quality, selection, checkout experience, resolution, shipping, and price.
No I am not a paid spokesman, or am being compensated in any way. This is just one of my absolute favorite companies because they do things professionally, quick, and with outstanding quality - which is terribly hard to find these days. And *if there is a problem, their remediation of it is quick and fair. I have nothing but outstanding things to say concerning FCP Euro. Almost is not good enough for FCP Euro – they do things right! May this company last indefinitely. Go FCP Euro! Someone out here is paying attention to all the effort, quality, and diligent work that you do. Be encouraged. Thanks!"
"I use several outlets for parts for my European cars. FCP Euro has always been a dependable, quality source for my needs and in the very seldom cases where a return was necessary handled it with no hassle. I use them a lot."
"At FCP Euro, customer service is excellent. You order parts from the website ( which is awesome by the way). High quality OEM parts at a very reasonable price. Also, they had all the parts I needed for my e-46 and my e-39. Plus the return policy is unmatched. I have truly found a friend in the auto parts world. Thanks guys."
"Maybe I'm my comments are premature . Choices!!! The MOST valuable choice for me is quality. So base on my knowledge what believe was a critical part I spend accordingly, without having to research and navigate for hrs online. Parts arrived early, crazzy follow-up, talk to a real person if necessary, got EXACTLY what I ordered/wanted. Haven't exp the unbelievable warranty/return policy advertised yet... BUT damn!!! If they can deliver as advertised. I see NO reason to shop anywhere else unless I had a emergency...
I wrote only one other positive review before & not bcuz I haven't received great service before, just don't make time for it.
I appreciate ppl that take the time to write reviews and I have made better decisions bcuz them doing so. Now bcuz this was an exceptionally good experience I felt compelled to share... "
"I needed some parts for my 2004 Chrysler Crossfire. Knowing that the car was a collaboration between Chrysler and Mercedes Benz ( the drivetrain is SLK320 ) I started looking around for a company that dealt with MB. I came across FCP Euro, found what I was looking for and gave them a try. A GOOD DECISION Fair price, quick delivery and product was as described. Parts have been installed and my XF is running great. I haven't needed anything as of late, this XF is my toy, but if I do you know I will be using FCP Euro.
Bill T.
Weymouth, MA"
"As usual, FCP didn’t disappoint! Shopping on their site is easy and my parts were competitively priced and available! Shipped very promptly and best of all, at no cost. I’ve been ordering from FCP for several years and will remain a loyal customer for life!"
"Great prices and fast shipping like every order Ive had done. Thanks"
"I have used FCP for about 10 years or more they consistently listen to feedback and respond to improve the service
I live in Australia and therefore need a very accurate picking website as to return incorrect parts is expensive and would lose the benefits of their extremely competitive prices However of the many parts purchased (240 rebuild) I have only received one part I had to adapt to use and It was my fault and not FCP
International shipping is the cheapest around which makes shipping feasible and cost effective
For international who drive on the opposite side of the road as the USA rarely some parts are specific so double check
I have had nothing but the best service quick delivery and communication I would give them 10 stars out of 5 if I could
I live in Sydney AU so this is a genuine review"
"Very responsive on placing order and pick up time .
"
"I’ve ordered several items with FCPEuro and everything has been shipped (free) and delivered in time. I’m extremely satisfied with their product knowledge. I especially appreciate their maintenance “kits” they assemble. It makes getting all the right stuff in one order very easy. "
"bought different parts for my bmw (rotors/pads/diff fluid/power steering reservoir/fluid), excellent service, unmatched warranty and ups fast shipping. "
A rep from FCP Euro, FCP Euro, has responded:
“Hello,
I am terribly sorry to hear that you did not have an amazing experience with us. That is certainly not what we want to happen. I'd like to do whatever I can to help make things better. Please contact me at nicole.butcaris@fcpeuro.com, I'd like to understand what happened and make this better for you.
Kind regards,
Nicole”