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Product & services pricing
3.78/5
Chance of future purchase:
3.99/5
Shipping & packaging:
4.14/5
Customer service:
3.88/5
Return/Replacement policy:
3.87/5
Featured Review


Verified
5/5

2024-07-02

Beautiful birthday bouquet

"Beautiful flowers - delivered on time I. Great condition !!!"

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Verified
4/5

2024-07-02

Excellent

"Beautiful flowers! My GF was impressed! Perfect delivery time"

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Verified
5/5

2024-07-02

AMAZING

"Flower birthday cake was awesome, beautiful in every way...unique....The birthday lady who received it was so impressed and just loved it. The person who took my order was friendly and had a "smile" in his voice..... pleasure to talk to......A wonderful experience for all......"

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Verified
5/5

2024-07-02

Effortless online experience; recipient pleased

"I was looking to send flowers to a friend whose mom had passed. I went to a nearby florist only to find they were closed for vacation. So I looked online for floral delivery, checked few review websites, looked at some floral delivery websites, and ultimately chose FTD. The online experience was effortless -- there was plenty of choice but it wasn't overwhelming, the descriptions (including size of arrangement) were helpful, arrangements were available at a number of price points, and it was easy to schedule delivery. The recipient was pleased with the arrangement. "

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Verified
3/5

2024-07-02

Great Flowets but pricey Delivery

"I guess it is my own fault for not checking the add ons but i felt that $25 in delivery charges was extreme. I guess I have been spoiled by Amazon Prime."

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Verified
5/5

2024-07-02

Excellent Service

"The flowers were easy to order. They arrived on time. Very efficient service."

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Verified
4/5

2024-07-01

Ordering Flowers from FTD

"I placed a order last week for a senior hospitalized friend.Even though I paid extra to have the flowers delivered the same day.the flowers arrived the next day at the hospital My friend was thrilled to receive her flowers."

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Verified
5/5

2024-07-01

The flowers were beautiful.

"Very efficient process, very helpful website."

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Verified
5/5

2024-07-01

Great service

"Easy on line ordering, great prices and promo's. Beautiful flowers and quick service."

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Verified
5/5

2024-07-01

Easy made orders, beautiful options and great quality flowers!

"It was difficult to choose just 1 bouquet, they’re all so stunning! When the bouquet I chose wasn’t available, customer service called me to rectify the situation and made me more than whole! Well done, FTD!"

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Verified
5/5

2023-11-27

Another Win!

"I placed my order for this gift and then promptly forgot I had made that transaction. I was grateful that FTD hadn't forgotten when I received notification that the order had shipped. The friend who received the gift was very surprised and happy with the plant I ordered."

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Verified
5/5

2024-03-26

Overall excellent!

"Wonderful customer service! After I placed my order, realized that I had made a mistake in my message to the recipient. I called customer service and the representative took care of the issue with ease. She was so pleasant too.
The flowers were delivered on time and were absolutely beautiful!! I’ll be a FTD customer for life!!
"

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Verified
2/5

2024-07-01

Poor local service

"I will have to think twice before using this service again. I used it a week prior and it went great. The person was there to accept it and love the arrangement. This time the arrangement was left outside in the heat and the blazing sun and if the neighbor had not seen it being delivered, it would’ve perished. Totally inappropriate and extremely poor service in the summer in the kind of heat we have all experienced over the last several weeks. Very very disappointing. They never called my goddaughter to let her know that it had been left on the front porch."

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Verified
5/5

2024-07-01

Satisfied

"The receiver was very happy with her arrangement."


Verified
5/5

2024-07-01

Happy flowers for a happy new mom and dad

"Easy to order, delivered on time. Recipients very happy"

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