"It was easy to select the appropriate event--Mother's Day--in order to view items. There was a very good variety of products in an acceptable price range."

"No problem sent fast. Zigggggg"

"The (aged) gift recipient lives on the 3rd floor of a Manhattan walk up. The delivery agent rang the bell, did not await a response, and simply left the (plant) gift on the ground just inside the already opened door. They made NO ATTEMPT to actually *DELIVER* the item to the addressed recipient (whose apartment number absolutely *WAS* on the order receipt (and presumably also address label). DISAPPOINTING! Fortunately, a kind building neighbor eventually saw the package and walked it upstairs to complete actual delivery to the addressed gift recipient. "

"Curtis want to keep getting emails requesting my feedback, yet when I have a discrepancy with my order not being fulfilled, no one has gotten back to me? What's the use of feedback if it doesn't change anything, especially when there is an unresolved problem"

"My stepmother was thrilled with the succulent garden we sent for her birthday. Last year's attempt with a different company was a disaster. Only FTD for me from now on."

"Request was processed in a timely manner. There was some communication confusion between email notifications & web log on to determine if flowers were delivered. Flowers were exactly as pictured and beautiful!"

"Nice to see pictures of arrangements to choose from. Placed order and it was delivered on time. Recipient loved it and sent me a picture of it - very close to what I saw on line. Since it was sent to a different state, I realize that substitutions have to be made with flowers that are available. It worked!"

"I ordered a live plant as a gift for my mother. It arrived on time and was in great condition. However, they neglected to include the note stating who it was from. Also, it was a live plant but had no care instructions for it. Light levels? Water needs? Can it go outside? Planting zone? No info at all, not even the cultivar name so we can’t even look up care instructions on our own. "

"I received late notice of a funeral service that I had not had a chance to send an arrangement for. FTD came through!!! At the last minute, an excellent spray was ordered and delivered to the venue in time for the viewing and service. Thank you so much for assisting."

"May 10th flowers showed delivered but not to correct address, where did they go. Why hasn't my daughter received a complementary bouquet? What is going on? "

"The website is easy to use. The floral arrangement arrived quickly."

"Arrangement was delivered on time. Recipient loved it."

"Great service. Will use again"

"I was a little apprehensive about ordering online for a very special 50th anniversary. The process was easy and my friends were so pleased with the arrangement they received. Would not hesitate to do this again. "

"EVERYTHING WORKED FINE.
FLOWERS LOOKED GREAT!
THANKS, I WILL ORDER AGAIN SOMETIME."