"The flowers were delivered and they were beautiful. At first my daughter could not locate them when delivered and I called customer service and they offered to redeliver them. However the flowers were found so we didn’t need that. But it was wonderful that it was offered "

"Received delivery confirmation by the end of the scheduled day. Recipient advised no delivery was made.
FTD offered to reschedule delivery for the next day and processed a 30% credit. Once again, no delivery was made.
FTD offered an additional credit yet again, but what's the point if the order never even shows up in the first place?
I then cut my losses and requested a full refund, but getting it processed was like pulling teeth. The customer service agents are dedicated towards making sure they keep your business, but the services offered are of such poor quality that I was better off seeking elsewhere.
I went directly to a local florist and scheduled delivery for the very next day, which was completed with zero issue.
FTD is a joke. Reach out to a local florist instead and don't waste your time."

"The hospital did not allow delivery because my friend had been transferred to ICU, My refund was processed without a problem"

"Ordered flowers and cheesecake bites. 2 weeks later, flowers are STILL beautiful
Cheesecake is perfection in taste and size. He was thrilled to receive both. Both itens arrived when they were supposed to and protected from the heat"

"Can alwys count on FTD for the freshest , most beautiful flowers and bouquets. My wife is never disappointed in the flowers I send her when I`m out of town working, or celebrating a special occasion with her."

"Easy to order, great selection and tracking"

"Pot arrived broken in 4 pieces. Looks like it was broken during packing and not delivery services since the boxes were not damaged but the bubble wrap was wrapped extremely tight. I immediately used the website to contact customer service. After 6 days I still have yet to hear from anyone. "

"I never forget my sisters birthday anymore. Thanks FTD."

"Prompt, fast delivery, great quality product!"

"Shopping experience went smoothly & the results were forever heart warming!"

"My mother loved her flowers "

" Was delivered darn near dead."

"FTD is always a winner for me. My son and daughter in law live in another states. FTD reminds me when special dates are coming up. They make it easy to order from a large variety of options. The flowers arrive fresh and gifts arrive timely. Continue to use FTD."

"I was pleased with the flowers I selected. They arrived on time, and my aunt was so happy to get them. Thank you "

"For Mothers Day, paid about $200 to have 12 roses delivered to my wife in New Jersey. The roses never arrived and there is no way to contact anyone on the FTD website. I am cheated out of that money and I will never use FTD again. I will also tell all my friends and acquaintances.
Theodore Pettinicchi ****@****"