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Product & services pricing
3.79/5
Chance of future purchase:
4.04/5
Shipping & packaging:
4.19/5
Customer service:
3.91/5
Return/Replacement policy:
4.06/5
Featured Review


Verified
4/5

2024-05-22

Quick and simple!

"One of the easiest transactions I've ever done online! The products ordered were great as well. "

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Verified
1/5

2024-05-22

No delivery and no contact

"The flowers I ordered never showed up and I put in a complaint ticket on May 14th and still haven't been contacted. "

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Verified
4/5

2024-05-21

Canadian site charges USD

"I thought the selection of flowers was really good, great variety and the selection from the small bouquet to the large bouqet. What surprised or shocked me was that I was charged in USD and not Canadian funds, even though the site I was on was the Canadian site..."

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Verified
5/5

2024-05-21

Beautiful bouquet

"I honestly shopped around before deciding on FTD, the price, the arrangement, and the ease of ordering made it an easy decision. The arrangement was gorgeous a half the price of that from other florists. "

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Verified
3/5

2024-05-21

LATE & HALF DEAD

"I ORDERED TWO FLOWER BOUQUETS FOR MOTHERS DAY. ONE WAS A DAY LATE AND THE OTHER WAS HALF DEAD UPON DELIVERY. "

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Verified
5/5

2024-05-21

Dependable

"Whenever I order from FTD, the flowers always arrive on time and in perfect condition to put a smile on someone’s face. "

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Verified
4/5

2024-05-21

Tulip bouquet

"This was a gift for my aunt in Florida. She was thrilled with the flower bouquet ("Picnic Tulips Gift Set") for Mother's Day. As Tulips are her favorite flower & she collects teddy bears. Chocolates were a bonus for her. The flowers were shipped as opposed to being delivered from a florist. So, they didn't come with a vase as pictured. Which I thought the vase was included. And, because of being shipped they arrived a bit warm so, they didn't last very long. So, I wish there was a way to know how they would be delivered (to know if from a florist or just box shipped) when ordering. If there was a way, I didn't see it. That is why I only gave 4 stars. "

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Verified
4/5

2024-05-21

Overall, a positive experience

"I was very happy with the flower arrangement that I ordered for my mom. It was beautiful and she was thrilled with it. However, their delivery confirmation process needs improvement. I got an email first thing that morning saying that the order had been delivered when, in fact, it had not. I tried calling, and after several frustrating attempts finally reached a customer service agent who told me that the arrangement would be delivered in a few hours. I don’t know why they send a confirmation of delivery when the order has not actually been delivered. They could save themselves a lot of phone calls, if they fixed that "

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Verified
5/5

2024-05-21

great success

"I sent my sister tulips for Mother's Day and she was very blessed!!!!!

My mother is in a rest home and I sent her beautiful flowers too
"

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Verified
5/5

2024-05-21

FTD rules!

"Delivered on time, beautiful floral arrangement."

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Verified
4/5

2024-05-21

Great BUT...

"I ordered flowers for my wife's Mother's Day. I filled out the message card and ordered a balloon to go with the bouquet.
Everything went off well until my wife read the balloon which read I LOVE YOU MOM!
"

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Verified
3/5

2024-05-21

Very Disappointing as it came unassembled

"It was delivered in separate boxes and she had to have someone put it together in the pot. She had just had shoulder surgery and this was very inconvenient. Had I known I would not have ordered this plant."

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Verified
5/5

2024-05-21

Beautiful flowers

"My stepdaughter loved the flowers - said they looked exactly as advertised! Thank you "

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Verified
5/5

2024-05-21

Beautiful!

"Our Mother’s Day gift went over big! She loved this interesting arrangement and the high quality flowers. Always experience reliable service with this vendor. Thank you! "

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Verified
5/5

2024-05-21

My Mother and I thank you.

"I ordered my mother a mother's day bouquet and you guys did not disappoint. It was beautiful and it easy to order on your website and you kept me notified during the entire process. So thanks for your help and for making my mother smile! Thanks again!"

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