ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.80/5
Chance of future purchase:
3.99/5
Shipping & packaging:
4.14/5
Customer service:
3.90/5
Return/Replacement policy:
3.86/5
Featured Review


Verified
5/5

2024-11-27

Opening Night Surprise

"I ordered same day flowers which were delivered when and where I wanted them and were beautiful. The recipient was very pleased."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-11-27

Beautiful spray

"I have used several different companies and florists in the past. FTD by far was the best. The selection and prices were wonderful. Absolutely no trouble with delivery. Delivered floral arrangement was perfect, looked just like the picture I picked online."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-11-27

The floral beautiful arrangement sent was well received by the recipient.

"The experience was pleasant, prompt and “courteous”!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-11-26

Beautiful

"Delivered on time, and roses were beautiful!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
4/5

2024-11-26

Pretty, on time, but $20 delivery fee

"The arrangement was beautiful, t said thank you, but I thought 19.99 was too much for a delivery fee."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-11-26

Congrats flowers

"We ordered an arrangement to be sent to our daughter in ct for her first job. Flowers arrived fresh and alive."

Detailed Review Benchmark + -
Pricing of products and services

Verified
3/5

2024-11-26

Candles

"The floral arrangements was beautiful however the candles shown on the picture was not the one that was sent. It should have been long yellow candles, they received white short candies. "


Verified
3/5

2024-11-26

Delivered too late

"They delivered the flowers way too late. I wanted my girlfriend to get them at the beginning of the day to enjoy and show them off during the day. She never got that opposed. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-11-26

Beautiful arrangement

"Very easy to do. Delivery awesome "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-11-26

Fast, easy to use, nice selection

"Good selection of arrangements. Easy to provide instructions on line. Very fast delivery."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2024-11-26

Beautiful and Fresh

"This bouquet was for viewing and it was done beautifully. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-11-25

Beautiful flowers delivered correctly

"Thank you for helping me correct the order and then delivering more than expected "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
2/5

2024-11-25

Delivered the day after the birthday!

"I ordered flowers for my mother in laws birthday that is in a nursing home and they could not deliver the flowers until the next day. They did give me some money back for the expedited shipping but I would’ve rather had the flowers delivered on time. "


Verified
5/5

2024-11-22

Great choices

"I had a wide variety of choices. The arrangement was beautiful!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-11-21

Fresh and beautiful

"Flowers were delivered to my friend recovering from operation. She sent picks and they were beautiful and they did not skimp on flowers. She was pleased and so was I."

Detailed Review Benchmark + -
Pricing of products and services