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Product & services pricing
3.76/5
Chance of future purchase:
4.02/5
Shipping & packaging:
4.15/5
Customer service:
3.91/5
Return/Replacement policy:
4.04/5
Featured Review


Verified
5/5

2024-04-30

Easy Peasy

"very easy to find and pick arrangements. Check out along with writing the card was very easy.
"

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Verified
5/5

2024-04-30

The arrangement was beautiful.

"I made an order for same day delivery, and when it arrived it was so beautiful, this was ordered for my mother service."

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Verified
5/5

2024-04-27

Excellent Delivery.

"FTD delivered a beautiful funeral spray to the church in a timely manner. Gave me peace of mind as our family was unable to attend the out-of-state service but was comforted knowing that a gorgeous memorial was sent to honor our loved one. A++++"

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Verified
4/5

2024-04-24

Satisfied but late

"Was satisfied that the flowers arrived on the correct day but were delivered so late that the recipient didn't know they had arrived till the following day. ( the day after the birthday)The quality of the flowers were great per the recipient.
Would be appreciated in the future if the deliverer could text the recipient a picture of the delivery given that phone number was provided in the delivery notes.
"

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Verified
4/5

2024-04-24

Beautiful flowers-just like picture online

"Flowers not delivered on day required but was the next day. "

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Verified
5/5

2024-04-24

Exceeded my expectations

"You done an awesome job everything was done just as I requested "

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Verified
5/5

2024-04-23

Picture perfect!

"My friend's birthday was a huge hit...was worried the flowers would be late...they were not! Got a ton of compliments!
Thank you!
"

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Verified
1/5

2024-04-23

wrong email saying flowers were delivered

"then the wrong flowers were delivered i have photos "

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Verified
4/5

2024-04-23

FTD

"I like the flowers arrangement, but one rose was missing and balloon was lacking air."

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Verified
5/5

2024-04-23

Smooth Sailing

"From ordering to delivery, no problems at all!! The flowers were lovely and the birthday girl was thrilled!!"


Verified
5/5

2024-04-23

Wonderful service

"The flowers were beautiful and delivered in a timely manner "

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Verified
5/5

2024-04-23

Great Job FTD and Safeway Floral in Sebastopol

"My Sister received her flowers and she was absolutely blown away, she said it was the prettiest arraignment she has gotten in a long time! Great Job Safeway Floral in Sebastopol!!"

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Verified
5/5

2024-04-23

Very satisfied

"The on-line ordering was extremely easy and gave the option to deliver to the funeral home. The flowers arrived exactly on time and not only looked exactly like the picture but were fresh and beautiful."

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Verified
2/5

2024-04-23

Extremly disappointed

"Order was placed for delivery 4/2 - finally delivered 4/17 after 3 calls to customer service. I was told 2 times that it was assigned to a florist. Lots of apologies. Not until I demanded that it be assigned to a different flowers was the order filled. What is ironic the order was placed on a deliver same day add."

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Verified
3/5

2024-04-23

Two times delayed, two times disappointed

"The product delivered seems to be acceptable, but the delivery promises are disappointing. This is the second time within a few months ( 2 outa 2 ) that delivery was pushed back a day from the promise made at the point of submitting the order. Obviously all florists, including this one, are aware of the impact their product can have as acknowledgment of certain life events in people's life. That's why they are in business and what they rely on. Well, when a product is NOT delivered at the moment it would have it's most positive emotional impact. it borders on having the complete opposite effect. The recipient can feel ignored, abandoned and frequently hurt. Yes, the package will arrive tomorrow... but as life as proven... you can't un-ring a bell... first impressions are the ones people remember. And the recipient will always remember that the SENDER (apparently) fell through the cracks, when in reality, it was the producer. "

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