"I love the quality of your products. So must so many others, because my faves styles are never available in my size. Very frustrating! "
"So far I’ve been very pleased with the clothing I’ve ordered. The one shirt is my favorite along with the jogger. "
"Super easy to shop online, fast delivery and great quality clothing. "
"If I select filter by price, it filters by original price and not the actual sticker price. So it's impossible to find the sale items via the price low to high feature. Misleading."
"Easy navigation of the website and purchase process"
"Fabletics is amazing! Their clothing is made of high quality material and they feel great! I love how I look in fabletics too. "
"Ordering was fast and simple!"
"I got a vip 40.00 value but I didn’t get to use it
It went away after a few mins "
"Very easy website to manage. I won't know how I really feel until I receive the product....."
"So far so good I will recommend to any one!!"
"It was fine. The shirt is too expensive though for a basic tee shirt. Wish it had still been on sale like the first one I bought. I didn’t know I’d love it so much."
"Website was easy to use and showcased the clothing well, excited about my purchase."
"It was a good experience."
"It was a good experience because of how easy I was able to buy cheap things"
"Overall very pleased. I had to return one item due to fit."
"The items that I ordered were a little difficult to get back to. And the coat I wanted disappeared. But I got thru it. Thank you "
“Hello Joanne,
We're truly sorry to hear about your recent experience with our website. It's sad to know that you encountered difficulties with navigating the ordering process. We understand how frustrating this must have been, especially if you've previously enjoyed using our platform. Please know that your feedback is invaluable to us, and we're committed to addressing these issues to enhance your future shopping experiences. Our Member Services Team will reach out to you shortly to assist you further.
Best,
Chad
”
A rep from Fabletics, ZethB, has responded:
“Hello Jovanna,
We're sorry for the confusion with the price filter on our website. We understand how important it is to find sale items quickly, and we can see how this issue would be frustrating. Your feedback is important to us, and we value the opportunity to resolve this. Our Member Services Team will contact you right away to assist you further.
Best,
Zeth”