"I love the quality of your products. So must so many others, because my faves styles are never available in my size. Very frustrating! "
"I am a new Fabletics customer and finally getting back into my fitness journey 8 months postpartum. The website was easy to navigate and there were many good product options (and good deals!) but...
I wish there were more models available to preview clothing on. I was so excited to see larger and curvier models in addition to smaller and leaner models, but I didn't see many "mid-size" bodies that look like mine. This would have made the shopping experience even better!"
"Easy to use website and lots of variety of clothes "
"All XS and S sizes are out of stock and there´s no option to ask to be informed when the sizes are available. "
"I didn’t get a confirmation of my recent order"
"easy to navigate the website and vip is clearly outlined"
"Most of the styles I was interested in were sold out! "
“Hello Tia,
Thank you for reaching out to us, and we're sorry to hear that most of the styles you were interested in are sold out. We understand how disappointing this can be, especially when you’ve found items you like, only to find they’re no longer available. We're here to help address your concern as quickly as possible, so we’ll send you a private message now.
Best,
Allison ”
"Great quality, , reasonably priced, comfortable clothing!"
"glad they have my size and price"
"Me gusta mucho el material de los scrubs. Buena calidad"
"Trying to find a specific item and the search bar or filter was not helpful at all. "
“Hello Vivian,
Thank you for sharing your thoughts with us. We're truly sorry to hear that you had trouble navigating our website and that the search bar and filters didn’t help find the specific item you were looking for. We understand how frustrating it can be when you're trying to find something quickly and the tools meant to assist you don’t work as expected. We value your feedback and are committed to addressing this matter, so we will be sending you a private message shortly.
Best,
Allison ”
"I just wish they had more options in other styles that seem to have been sold out , can’t wait for my purchase to arrive . "
"I'll wait until after I receive items before I tell you what I think."
"I needed scrubs but they are too expensive here"
"Great quality products and user-friendly website and fast shipping."
"Fit was spot on! Quality of product is excellent!"
A rep from Fabletics, MLTechstyle, has responded:
“Hello Silvia,
I can understand how frustrating that must be, especially when you have your eye on specific sizes. It’s disappointing when the items you’re looking for are out of stock, and it’s even more inconvenient when there’s no way to be notified when they’re available again. I hope they restock soon, and that you’re able to get the items you want! Our aim is for you to be satisfied at all levels and find the most suitable way to fix your concerns without delay, so our Member Services Team will contact you shortly via email to assist you further.
Best,
Mary
”