"The web site led me to believe the item I wanted was in stock. In good faith, I placed the order and then received an email that it was back ordered with a scheduled ship date of 2/19. I am waiting for the item, but it is the last time I will order from this web site. I could have purchased this item from a number of other sites."

"I purchased from the site because the item was not available in my country yet. It took me 7 days to receive my item from America to Australia."

"Contacted the seller with some questions about the product. Response was quick.
I’ll deal with them again "

"Good price delivered on time "

"Quick shipping Excellent product"

"Very good service and quality products"

"Never had a problem with F.A.O. but thay use FedEx to bering your stuff to you and all I got was a run around from them other then the delivery I'd say thay were 5 star "

"It was and still is an ongoing disappointing experience for me as a customer. Tools are poorly made, which is a sad fact for a US manufacturer such as DeWalt, seems that QC/QA is lacking. Customer service (Factory Authorized Outlet) became non responsive if you trying to return all this crap. I’ll suggest to go to a store like HD if you want to get a quality set of tools, it will be faster and more efficient."

"... fast, good price, in stock. Might want to do a little better job in packaging, UPS beat the daylights out of the box."

"Things went as you would expect"

"All went well. Shipping was faster than expected. "

"Exactly the items I wanted at an absolutely great price and wonderful delivery time! Wow,thank you all. J will be ordering all my tools from this great company."

"I received a fairly obscure part I needed. Shipping was fast and well done. I recommend this supplier. "

"Product got here quicker than I expect "

"Great product quick service "