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Product & services pricing
4.16/5
Chance of future purchase:
4.28/5
Shipping & packaging:
0.00/5
Customer service:
3.98/5
Return/Replacement policy:
0.00/5

Verified
5/5

2023-01-26

Gg

"Easy to order and a good priceGg"

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Verified
5/5

2023-01-23

A pleasure to do business with.

"Highly recommend! Hope to deal with you again. Thank you for your work!"


Verified
5/5

2023-01-21

Great people and great parts

"I have placed a few orders with them and never had a problem even went to their location to pick up some larger items and they were nice and professional and I had my parts in no time"

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Verified
5/5

2023-01-20

Just what I was looking for.

"Put new tires on my 2022 Chrysler Pacifica Limited AWD and the installer broke the Stow N Vac door. Local Chrysler dealer wanted $535.00 for the panel with the door. Would not sell me just the door. Hope that this is a perfect replacement part for $140.00"


Verified
4/5

2023-01-18

Not sure yet

"I ordered parts I needed. Based on your diagrams ordered some screws I needed but didn't know name of. They arrived early which was great however they dont look like ones I need. When I tackle the repair I will know more then. "


Verified
5/5

2023-01-17

Finding the right part for awesome price!

"Easy to find and great products!"

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Verified
3/5

2023-01-13

Out of stock

"Unfortunately, my order was canceled as out of stock and on backorder. Wish inventory was more accurate, but I did appreciate the status updates."

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Verified
5/5

2023-01-12

Very detailed

"This is our first time ordering. I like that you ask for the VIN to ensure the correct parts are sent. However, I received an email stating that the item is on a long term back order, so I will not be getting my part after all.
"

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Verified
5/5

2023-01-12

Price good shipping wow

"Shipping for a 5lb piece of plastic is crazy!"

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Verified
4/5

2023-01-10

Awesome

"We weren't able to find our parts any where else and the price was very reasonable"

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Verified
5/5

2023-01-10

You can find what ever you needed

"Very easy to navigate and make purchases"

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Verified
5/5

2023-01-09

This is the way a business should operate.

"Spoke with Chris in parts and what a pleasure he is to work with. Very knowledgeable and personable. "

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Verified
5/5

2023-01-09

Easy to find parts

"Good website, exploded views help, like old school parts point of sale."


Verified
5/5

2023-01-01

OEM Parts

"Found part finally and ordered it, received part in two days. Outstanding parts store and customer service. I highly recommend Factory Chrysler Parts for OEM replacement parts."


Verified
5/5

2023-01-01

They double checked my order, and found part didn't match my VIN... and reached out so I could fix.

"I appreciate the thoroughness of the parts team to help me correct my order so I didn't have to get it, have the wrong one, return it, etc.. Saved me a pain in the ****, I appreciate that."