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Product & services pricing
4.50/5
Chance of future purchase:
4.11/5
Shipping & packaging:
4.16/5
Customer service:
3.87/5
Return/Replacement policy:
4.02/5


Verified
5/5

2021-10-21

Dollhouse miniature

"Love shopping here great quality and prices "

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Verified
5/5

2024-12-17

My Miniature Go-To Place !!

"I have shopped here many times. Love the products: both the quality and the service. I build dollhouses and furnish them with little people, beautiful furniture, and a great supply of building products."

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Verified
5/5

2020-12-04

Always a great experience!

"The site is user-friendly. The products are high quality. The prices are amazing! The delivery is quick! Perfect every time!"

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Verified
5/5

2024-12-04

You have to buy from this website!!

"Great products!! Reasonably priced, fast delivery, and high quality items. Thank you!!"

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Verified
5/5

2024-12-02

Holiday greens

"Have ordered several different times... I find Factory Direct to have the best selection, authentic looking greens. "

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Verified
5/5

2024-11-30

BEAUTIFUL AND UNIQUE ANGEL ORNAMENTS

"LOVE LOVE LOVE THESE ANGEL ORNAMENTS!!!! So unique and durable! This is my second order... they are so beautiful they would even make wonderful gifts! Five stars!"

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Verified
5/5

2024-11-29

My favorite craft shop!

"Factory Direct's website is user-friendly, and I really appreciate the many sales it offers. The icing on the cake is the wonderful customer service support."

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Verified
5/5

2024-11-28

Fantastic place to get craft supplies!

"I purchased wooden dowels & wooden wheels to make tops for Operation Christmas Child shoe boxes. They were SO high quality and looked GREAT! I let my Sunday School class of 40 kids decorate them with markers. Definitely will be ordering on a regular basis "

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Verified
5/5

2024-11-27

Excellent large feathered Cardinals are beautiful.

"Just ordered more. Thank you. "

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Verified
5/5

2024-11-25

Satisfied

"Was satisfied with the product, correct as advertised. Will remain a satisfied customer."

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Verified
5/5

2021-08-31

Happy Crafter

"I have been ordering from FDC for a few years and have never been disappointed! From the time delivery packaging, item itself and customer service; all has been handled perfectly! Thanks to all! "

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Verified
5/5

2024-11-11

Paper mache Christmas decorations

"Beautiful product.I would highly recommended."

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Verified
5/5

2024-11-10

Great experience

"I was pleasantly surprised by the variety of craft supplies and the cost. I purchased more than I had planned. I am very excited to receive my order."

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Verified
5/5

2024-11-09

GREAT SERVICE ON INTERNET ORDER!

"I was looking for longer pipe cleaners to make snowflakes to decorate for a party. I was impressed with the ease with which I found your product and how easy it was to order and navigate! THANK YOU!"

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Verified
5/5

2024-11-07

Much needed items and Factory Direct Craft Supply had what I needed

"I had forgot my password and the Customer Service was excellent, they called me immediately after I left a message on their web site and gave me instructions to log in. I had my order placed within minutes. The order process is excellent and the entire experience is seamless. I recommend dealing with this company.
"

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