ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.59/5
Chance of future purchase:
4.10/5
Shipping & packaging:
4.14/5
Customer service:
3.83/5
Return/Replacement policy:
3.98/5

Verified
5/5

2021-05-25

Great stop

"Have ordered many times always very happy with my items "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2021-05-24

Great size boxes

"This is my first time ordering some items and was pleased with what I found on the website. Hopefully I will be very pleased with the items when they are delivered!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2021-05-24

Quality products with wide selection

"Love ordering from Factory Direct. Have never been disappointed with the quality of products, on-time delivery and selection. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2021-05-23

Everything I’ve received from FDO is excellent!

"Beautiful products, I’ve order many things! Always 5 stars!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2021-05-23

God experience

"Easy to find what I wanted. Easy to order. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2021-05-23

Excellent!

"I always have a good experience!"


Verified
5/5

2021-05-22

They are quick to get your order out and everything is fine

"I would like to have more choices of doll hair for a low price "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-05-22

"2nd order...so far easy shopping..good selection. I'll order again I'm sure"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2021-05-22

Great company to deal with

" The prices are good and delivery is quick. I order from this company all the time. The service is great!!!!"

Detailed Review Benchmark + -
Likelihood of customers making future purchases

Verified
5/5

2021-05-21

Easy and quick!

"Great pricing, easy checkout, quick and easy!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-05-20

Great Craft Supplier

"Outstanding place to find fun stuff!!! Easy website to use and shipping is pretty quick.. They have great customer service too! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-05-19

GREAT PRODUCT

"i LOVE THIS PRODUCT AND THIS SITE HAD MORE COLORS THAN MY IN STORE"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2021-05-18

Super

"Great products and services and most of all, greatly appreciate the friendly note and sweet gift with the order!"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
4/5

2021-05-18

Delay

"The period between ordering and shipping is longer than I would like - does it really need to take up to a week?"


Verified
5/5

2021-05-18

The Right Place for Craft Supplies!

"Factory Direct Craft has always come thru with best price and good service. Glad to have found them!!"