Product & services pricing
4.64/5
Chance of future purchase:
4.18/5
Shipping & packaging:
4.13/5
Customer service:
4.04/5
Return/Replacement policy:
3.44/5

ResellerRatings
Verified
5/5

2020-05-10

Very good quality

"very happy with everything I have gotten"

Pricing of products and services

ResellerRatings
Verified
5/5

2020-05-10

very good

"Fine Quality and Very Fast Delivery, Thank you for your business!"

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

ResellerRatings
Verified
5/5

2020-05-10

Love This Website!

"Factory Direct Crafts has so many useful items! I always sparks my imagination when I visit the website. Items come quickly and in excellent condition. "

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

ResellerRatings
Verified
5/5

2020-05-09

Loved product!

"Very nice, pleased! Better than I expected! "

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-05-08

Fast and courteous

"Fast and courteous experience"


Verified
5/5

2020-05-08

Always looking for Crafts items. Send Catalog if you have one.

"So far so good. Having trouble receiving from other places."

Pricing of products and services
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Verified
5/5

2020-05-08

I have always had great luck with this company with my orders. Always

"Fantastic, fabulous, great, alway instock, will use over and over."

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Product Returns/Refunds/Exchanges

Verified
5/5

2020-05-08

Happy Customer!

"I was totally happy with every item I purchased. There were a couple of items that I purchased that were the wrong scale, but I worked with it and used them in a different area of the Fairy Garden.
"

Pricing of products and services
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Overall product shipping and delivery process

Verified
5/5

2020-05-08

First order.

"I am ordering from you based on reviews posted. I need this item ASAP so please ship as soon as possible. Thank you. "


Verified
5/5

2020-05-08

Prompt

"Even with all of the delays in shipping due to the pandemic my order arrived quickly."

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Verified
5/5

2020-05-07

"I have ordered several times and have been extremely happy every time."

Pricing of products and services
Likelihood of customers making future purchases
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Overall product shipping and delivery process

Verified
5/5

2020-05-07

very good

"very happy thank you have a bless day!"

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-05-06

Good Service & Good Product

"Thank you for your great service!"

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2020-05-06

Always great supplies

"Have ordered several times. I make miniature scenes for granddaughter. She loves the fantasy...we have seasonal house scenes, supplement w natural items found outside, paints, styrofoam . Everything ordered here has been great quality, detail. Recommend highly."

Pricing of products and services
Likelihood of customers making future purchases
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Overall product shipping and delivery process

Verified
5/5

2020-05-05

"Love the products and service"

Pricing of products and services
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