"Have purchased from you several times and found the products to be true and high-quality; the online experience was easy. Thank you!"
"Save on crafts is easy to shop, great selection, top quality products and offer free shipping options their competitors don't offer. I've used them as my go to craft resource for years and never been disappointed. You won't either! "
"I entered an item then entered a quantity of 3 of the same item. After doing so it
indicated only 1 item in cart. I had to go back and find my items and add them again. I had to do this 3 times."
"Courteous folks, great service, and beautiful products"
"I have ordered many times during then past 2 years or so for Christmas products for craft projects. I love everything I have ever ordered. Thank you.
PS: Service is great as well."
"I have been shopping with Factory Direct for some time, they never disappoint."
"Can’t wait to get my items!! I love everything I order more than I expect to, it’s great!! "
"So far I love this website with their vast selection.. I’m anxious to receive my products!"
"Ordered doll shoes, socks, supplies. Packaged well!"
"I have bought from you for years and have always had great service! Quick turn around time and I find things I can not find anywhere else. Will be using for many years to come!"
"Like your stuff. Have had no problems so far.
Thank you...."
"Love love love the products! Great prices and fast shipping "
"I love all the new stuff great "
"Whenever I have ordered, the product has been delivered usually a bit earlier than projected. The one time I had an issue with an order, it was rectified very promptly! "
"was very eassy and no problems at all"
A rep from Factory Direct Craft Supp, Redacted, has responded:
“Thank you for your review, Angela. We're sorry to hear you had such a frustrating experience, but we really appreciate you bringing this issue to our attention. Your feedback helps us improve our website and the overall customer experience. We are looking into this issue and hope to resolve it promptly and accurately. We appreciate your business and look forward to serving you again in the near future.
Thank you,
Jessica McKendree”