"Good quality, good shipping time, no problems with any service, use a lot"

"Easy to find what I am looking for and pricing good!!"

"I have ordered several items from this company. The most memorable was the dollhouse toilet missing from the set. They were very helpful in replacing it. However, when the toilet arrived, it was from a totally unrelated set. After much checking, and kind apologies, the lady in the shipping department finally sent me another whole set, including the correct, matching toilet. Very helpful, and enjoyable to work with."

"I found everything I was looking for and then I found more. Thank you for providing us crafters with a terrific website in these trying times."

"when I first started shopping from Factory Direct the shipping time was very slow but it has since improved. I keep coming back because I like the wide selection of items and the quality of the products I purchase"

"Always happy with my purchases. Very well described items. Fair prices on products and super cute thank you notes from employees!"

"I ALWAYS HAVE GOOD LUCK WHEN I PURCHADE AN ITEM FROM FACTORY DIRECT CRAFT SUPPLY AND I'M IN LOVE WITH THE RESIN DOLLS. THANK YOU FACTORY! SUSAN"

"Enjoy looking to see what's new & free shipping
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"THEY ARE QUICK TO DELIVER AND IF YOU NEED TO SEND SOMETHING BACK THEY STAND BEHIND THERE PRODUCT. I BOUGHT THE WRONG SIZE FOOTBALL CHARMS AND THEY EXCHANGED THEM AND I HAD THEM IN TIME FOR THE CORSAGES TO BE MADE AND DELIVERED."

"Easy ordering and quick delivery. Very pleased and highly recommend!"

"EVERYTHING I PURCHASED HAS BEEN REALLY NICE AND THE SHIPPING IS REALLY QUICK. "

"Selection is fantastic. My order came very quick."

"Very streamlined website. "

"Prompt delivery- good prices, all products as described and good auality."

"No trouble with this purchase"