"'m very happy with my orders.Tank you."
"After waiting over the 8 business days as stated by this sham website I emailed. First clue was no customer service number. RED FLAG!! The response stated that all my items were sold out and to chose something else. Asked for a refund and no respond. DO NOT BUY HERE. THIEVES!!!! "
"This company is complete trash. The only positive ratings are written in grammatically incorrect English, and make no sense. That's funny."
"I placed an order, some not received .... which they will not replace or refund . The rest I donated or threw away - it was beyond poor quality merchandise "
"I order two items from fairyseason and the service I received was fantastic the customer service team have been amazing and I would highly recommend ordering from this company also because the quality of the items are great too! "
"3 orders, good service,good size and i love the cloths!!!! 100% i'm gonna order from fairyseason again"
"I ordered a swimsuit, a shirt, and a little dress. First the fabric is GARBAGE, the swimsuit looked like it was made for a person with no torso. The cut and of the garments is not for humans. I emailed the company and told them and they wanted me to take a picture of what was wrong. Well I couldn't because it all went in the garbage, seriously, I threw it all in the trash! DO NOT BUY FROM THIS HORRIBLE COMPANY!
Oh and the shipping was forever. But that is a mute point if you listen to us and don't buy from these people."
"I ordered a birthday gift for my daughter from this company. They never responded to my requests for updates. I cancelled my order and once I sent that request, I received an email stating that the order had shipped. The Tracking# is not a true number and there is no way to know what is being sent or when it will ever arrive. They are obviously not a legitimate operation. I would NEVER use them again and strongly recommend that no one else do so either."
"I would NOT be fooled by the low prices and free shipping. I ordered a holiday-themed t-shirt that was shipped on NOv. 26 and arrived to me on Jan. 9! Needless to say, Christmas had passed, so my 'Merry and Bright' tshirt was useless to me. This company offers NO details about the fact that merchandise comes from an international location. Untracked packages are worthless to the consumer! DO NOT USE THIS COMPANY."
"I highly advise people to not buy from this company for a couple reasons.
1.) They resell original products found on Etsy so it take over 2 weeks apparently.
2.) I placed an order and cancelled it SEVEN minutes after placing the order. I was emailed within one minute saying they got my cancellation and will be in touch. The next day I am emailed saying it was packed and shipped so it cannot be returned or refunded.
Come to find out it's a shady company in China. DO NOT USE THIS COMPANY!"
"DO NOT order from this company. I ordered several tops in November, and they still have not arrived, two of which were Christmas tops that I had hoped to wear THIS Christmas. Tracking doesn't show anything past November 28th. Ridiculous.
If I could give zero stars, I would."
"I bought a swimsuit was totally fallen apart before even putting it on. They shoulder weren't sown on the seemed were undone. Contacted multiple time. Awful customer service avoid this website. "
"I rec'vd an email stating my order was shipped. The tracking numbers didn't consign with any freight company. I emailed the company the following is there response.
Hello,
Just to let you know we've received your email and our Customer Care Team will be in touch as soon as they can.
If you'd like to help yourself, you'll find lots of information on our Help pages which may be able to answer your question.
There's no need to get back in touch – we'll be with you as soon as we can.
Best wishes,
Fairyseason Customer Care
Yet to hear from anyone... concerned.
I did get 2 different socks out of the 18 items ordered. Not to mention the socks are SMALL. . "
"I ordered several tops from this company. My order was placed November 3, 2017 and still no package. I paid for standard shipping so I could at least track the package, however the tracking is very limited. According to the shipping info provided, my order is still hanging out in China. I contacted customer service and I did get a response (that's why I didn't rate the company 1 star). Company basically said be patient and that it is stuck in customs.I appreciate the response back, however I doubt I ever receive my order. I will not be ordering from this company in the future."
"I offered one Christmas shirt and a leggings with a super cute reindeer motive. The shipping was very fast. I was a litte bit irritated as the items didn't delivered together. I send a message to the fairy season team and I got the answer very fast. And one day later, the item was there. I am very happy with my new cute clothes. I have nothing negative to say. Everything was great! "