"Great customer service. I would order from them again. I recommend their products."
"All my items were as expected, love them all! All items were shipped and received in a very timely.
Purchased tops, bathing suit and a dress, not disappointed!"
"I bought a maxi dress in a smaller size and needed to exchange for a larger one.
They did! Allowed me to keep the smaller dress and sending me a larger size.
LOVE the dress!!!!!"
"I had a wonderful experience with Fairy Season. I ordered the wrong size and with with in less than 24hrs got a responce back on how to exchange. They actually just sent me a new size and I was able to keep the oldr dress as well, Wonderful service.I Will for sure be ordering more. "
"Fairy Season was very quick to respond to my inquiry when I made a mistake with my order. They were accommodating and made my experience pleasant and easy. Their clothes are super cute and I feel good when I put them on. I would not hesitate to purchase from them again. Thank you Fairy Season!"
"Horrible product. Horrible customer service. Horrible experience all around and still have not got a refund! Taking this matter to the next lever. "
"Fairy season are doing their utmost to resolve the situation when the wrong sized item arrived with me and have promised to send the correct sized item for no extra cost."
"Items arrived as promised. Customer service was super helpful with any issues I had. I wore the palm tree romper out and received so many compliments. I let everyone know where I ordered AND you can’t beat the price!!"
"We purchased a decorative yard art fairy with daffodil. What was advertised was a large beautifully ornate piece beautifully photographed. What we received was a piece of cheap junk which was very small about a third of the size shown, rusted, bent, unattractive, grimey and dirty. It was very poorly packed and had no packing slip.
I have been refused a refund only to be offered a 20-40% partial refund for a product that was not what was advertised!
Stay away from this company they are scammers and especially the fairy yard ornaments! I've read many reviews of this company and all the 4-5 star reviews are suspect, probably written by them!
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"I ordered the wrong size and customer service was able to ship me out the size I needed. Fast to respond and resolved my problem!"
"Customer service worked with me to get me a different size and communication was good. They wanted to make sure I was satisfied."
"All the items seem to be reasonably priced I ordered numerous different items one of them which was a dress. I guess I got confused by the size chart and I ordered it to be way too large so I messaged the company to see if I could get an exchange and they got back to me in a reasonable time and also resolved my dilemma. I know I will definitely be ordering more items from the company in the future I enjoyed everything that I ordered end the representative that got back to me was very polite and helpful."
"My husband ordered a top for me that I absolutely love, but I needed the next size up for it to fit properly. The customer service team was so understanding and responded right away to my exchange request. Thank you!"
"Cute graphic tank tops for the Summer! "
"I found this store on Facebook. This site has tons of cute outfits! I made a rather large order my first time and ended up needing to return some items because they didn't fit. I would recommend going down in size if you're between sizes. The customer service team was awesome, fast and offered several solutions so I will definitely order again. "