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FancyCase

4 reviews
3.75 / 5


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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
1/5

2002-07-24

"I have to say STAY 500 MILES Away from this company. I ordered a Platinum XP case from them it came with a broken Temp display and the case was beat up like it was used. 2nd It took for ever to get my case phone call after phone call trying to figure out if I was calling the US or the local Chinese restaurant. VERY VERY bad customer service!!! They charged me and I waited and waited 45 days until I had to threaten to come done to their location and get my money back in person. 3rd what a scam the company is actually ahanix and they have 3 websites that they can pass there customers back and forth and give them a run around. Avoid fancycase.com and ahanix.com and exoticpc.com all the same scam company. 4th I tried to get a refund they just kept passing me back and forth speaking whatever language they were to me not English. So I charged the order back and contacted the BBB and the States Attorney about there fraud practices.

AVOID THIS GROUP OFF RIP OFF ARTISTS!!!!
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall technical support
Being trustworthy
Making decisions on their own
Being easy to reach
Resolving problems
Being knowledgeable
Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
Customer service resolving problems
Customer service making decisions on their own
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2002-06-11

"Neo (sales rep) was VERY helpful & good to deal with despite minor shipping mix-up. Would do business again & also would reccomend fancycase.com to others."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2002-04-07

"."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall technical support
Being easy to reach
Being trustworthy
Making decisions on their own
Resolving problems
Being knowledgeable
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service making decisions on their own
Customer service being easy to reach
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

5/5

2002-03-31

"This transaction started as a email actually to Ahanix. I wanted a white Neon case. I ordered through Fancycase.
3R Systems made the case.
Excellent company to do business with. Got my order on time as promised. Order tracking was a breeze. Case is awesome! 3R Systems quality is fantastic!
Thanks!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall customer service
Customer service resolving problems
N/A
Customer service making decisions on their own
N/A
Customer service being easy to reach
N/A
Customer service being knowledgeable
N/A
Customer service being trustworthy
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use