"Ok...so the 5 stars represents the customer service i received (i feel i need to comment because i saw such negative reviews online after i purchased). I bought some Chargers glasses and beads for the game. The glasses came on time but the beads never came (even though they said they shipped with the glasses). I did a quick search to find the phone number and saw all these terrible reviews about customer service and figured my money was gone. I sent in an email to their customer service and the next day i got an email from "Jo" who apologized and said she would refund my card. Card refunded the next day...it was so easy. I thanked her and she said "thanks for being a cheery customer...i needed that today." 5/5 customer service...maybe people need to talk to Jo...or maybe they need to be kinder to the people on the other end...i don't know. "
"Should have known better!!! Should have read the reviews first! Oh well chalk my $58.00 up to the dirty game. Not much you can do, but be thankful that karma is real. These are probably some low life drug addicts who are miserable and unhappy. Scamming is their only way of survival. However, are paying greatly per the wonderful **** KARMA! KARMA will get you! And I will get my money back in some unrelated way. "
"I bought an item months ago and when I questioned a 28.60 charge I was told it was the buyers club fee of gold them I didn't sign up for that or seen anything about it they have since then taken it out 2 more times . I have called several times stayed on hold for several minutes left voice mails with no response I will be calling the BBB about this and filing a complaint "
"I placed my order in March 2017 and it's now June 2017 and still haven't received my order. I've contacted them and never received order or reimbursement. Just a Apology. "
"This "company" is a scam. I received one item 6 weeks after I ordered. I have never received a second order after 10 weeks of waiting. Started getting charged for a buyers club fee which I never had a chance to decline. After a dozen or more calls, I never get a response back. Can not get anyone to give me my credit due for a no existent buyer's club. BBB needs to look into this so called company."
"Never received product. Got tracking links that was bogus, then starting charging for membership fees. Can not get in touch with them, finally had to cancel credit card to get them to stop charging me."
"purchased watch, was sent tracking number that was bogus and billed $59.99. calling and emailing got nowhere. NEVER BUY FROM THEM."
"I ordered decals on Dec. 1st. They didn't arrive until after Christmas. Also, after placing the order, I immediately contacted them to cancel service/membership, to which I received a reply saying they received my request (request #36351). I never got confirmation of the cancellation, so I emailed again, this time with no response. I have now been billed $28+ from them and have filed a dispute with my credit card company. DO NOT ORDER ANYTHING FROM THIS SITE!!!"
"Be very cautious ordering from this site. I ordered two decals for 4.99. This included a "FREE" 20 day trial membership in a VIP Fan Club. I got the decals about three weeks later, about the same time my bank account was charged $28.60 for this membership that I did not want. This is a monthly charge. It took me a full week to get a reply to my E mails and pone calls, requesting to cancel and get a refund. I was able to cancel but told that I couldn't get a refund. So two decals cost me about $34.00, what a deal. There are better places to order sports gear from, that are not as shady. "
"Finally received our order.....omg what a joke only packing slip in package no product..... Really.... tried finding info or numbers how bogus "
"Ordered my product on December 9th. Also getting the run around with emails saying my order is shipped, bogus tracking information and now, no one is returning emails. Buyer beware. Scam, Scam SCAM!!!!!"
"ordered on11/22/16 two watches ,the picture clearly represented it was a Christmas deal ,countdown clock had 4 hours left then deal would be over .well clock kept resetting till the8 th of dec then on 12/16/16 I was sent a fake tracking number bye them ,that was linked to there site zero customer service, no active phone number .every 10 th email gets gets me one from them saying , we are sorry , we will check with usps and find out what happened , what a joke ...... "
"Placed an order on their FB page on 12/3, and to date have not received the order. Numerous emails requesting tracking information and order update yields a canned email stating my receipt but with no supporting order information. The phone number listed is not working, resulting in recorded message from Verizon (my carrier) stating, "the party you are contacting is not available."
Their website is slick, but obviously from ratings/reviews just a FB scam -- avoid at all cost. They have NO Customer Service as they cannot be contacted. MIght as well throw your money out the window. Very bad."
"It's now been 18 days since Ive ordered my Miami Dolphin elf on the shelf! My two young boys have elves on the shelf and daddy was hoping to make his appear in our home same time as theirs! Well that plan is ruined, elves appear day after Thanking! Fanhq "
"Placed my order 3 weeks ago. Credit card was charged 3 weeks ago. Order remains unfulfilled I have tried numerous times to call then no answer. Have emailed several times no reply. I just want my card to be credited.
Obviously Fanshop find not ask me to write this review b"