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Verified
5/5

2007-01-17

"I purchased a Shun offset bread knife from Fantes on January 7. The price listed was considerably better than anywhere else I had found online. The website contended that I might have to wait two weeks for the order to be processed, but I was willing to wait. It only took one week, though, before the knife was in my hands.

They provided a confirmation e-mail with the order, and UPS tracking information when it was shipped three days later. All in all, it was a fine shopping experience.
"

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Verified
5/5

2006-11-10

"Ordered some incredibly hard to find parts for my Czech Republic-made soda siphon. Their website mentioned that it would take two months for them to get stock, they notified me about a month and a half later that they had received a shipment of parts. Two days later I had them in hand. Great customer service - would definitely order from them again."

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Verified
5/5

2004-12-24

"Fantes had the somewhat hard-to-find coffee filters in stock and at the lowest price. The order arrived on time in good condition. I can't ask for more than that."

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Verified
5/5

2004-10-16

"Great Prices, Fast Shipping, Item received in good condition."

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Verified
5/5

2004-02-03

"Although it took a few days for my order to be shipped, the prices were great, shipping was reasonably priced and all items arrived well-packed and in perfect condition. They send e-mail notifications for confirmation of order and when the items were shipped. I'd definitely buy from this company again, especially for hard-to-find kitchen items. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process