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Verified
5/5

2018-05-26

Good price with bit of a wait.

"Good are at a good price, if things are in stock can be here in 12 days in the UK ."

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Verified
5/5

2018-05-26

Excellente

"All ok! Staisfied. Fast sending and communication."

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Verified
5/5

2018-05-26

Exceptional service, very impressed.

"I purchased a few orders from FastTech recently and one of the items (heat gun) in my second order was defective so I contacted them through their ticket system to let them know about it. I was helped by a lady named Yuki, she was very friendly, professional and helpful. It took a few days to get it sorted out but FastTech did the right thing which was provide same item replacement or equivalent store credit for other items. I decided to go with the store credit because the product I purchased was a lot lower quality than I originally anticipated. I wasn't required to ship back the defective heat gun since the shipping was too expensive and also the reason why they couldn't provide refund and offered me store credit instead. I got very delayed with my repair work and had to purchase a more expensive replacement locally but I wasn't upset because the service I received was excellent and that matters to me. I wanted to mention that I'm an long time DealExtreme customer, but with FastTech I only purchased a few times from them and I have say I'm so really darn impressed with so many things. I have 2 DX orders that still hasn't arrived and it's already been close to 2 months! Both my FastTech orders arrived within 3 weeks and this is the first time I had an issue with an item. With DX there has been so many times where something arrived damaged or defective. I have to say after this experience, I'm pretty sure who to go with for all future gadgets and tool purchases. "


Verified
5/5

2018-05-26

Fast and best!

"Fast answer for my questions.
Best store.
Perfect packaging.
Kind contact manageRs.
"

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Verified
5/5

2018-05-26

in stock always late and delay. but product is cheap and perfect.

"that's it. will use always"

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Verified
5/5

2018-05-26

Speedy

"All products arrived early and all good quality will use again!!"


Verified
5/5

2018-05-26

great

"great services and i will deal with them again "

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Verified
2/5

2018-05-26

Not Happy

"I am not happy, because I paid for shipping, it wasn't free shipping and still it was very slow and not delivered to my house. I had to go to Post Office and wait in the line to receive my shipment and it took long time."

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Verified
5/5

2018-05-26

Fast shipping great service so far ...

"Great fast shipping service so far excelente produts so far as ecpected"


Verified
5/5

2018-05-26

Yannick Beland

"Plusieurs achats merci beaucoup "


Verified
4/5

2018-05-26

Très satisfait!

"Malgré les difficultés de compréhension et le temps de transport . Très satisfait de la qualité des produits. "


Verified
4/5

2018-05-26

Reasonable

"I've bought quite a few things from FT. For the most part, everything is pretty top notch for getting more than you paid for. I've only had one incomplete order out of almost a dozen, which was entirely the manufacturers fault and FT customer service handled it with professionalism.
Other than the obvious slow shipping due to everything coming from China, I would absolutely recommend FT.
"

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Verified
5/5

2017-12-03

Never a problem with customer service

"Their customer service is excellent. Products always what I expect. Sometimes shipping takes FOREVER, it seems. Make sure you check if item is in stock, or are willing to wait for it to be restocked"

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Verified
5/5

2018-05-26

I will buy again

"Super fast, excellent description!!!"

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Verified
5/5

2018-05-25

Good prices, fast delivery

"Not much else to add realy."