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Verified
2/5

2018-05-05

DOA

"very long delivery time, more than 7 weeks. Anything else from far east takes only 3-5 weeks. Item damaged due to insufficient packing."


Verified
4/5

2018-05-05

Overall a good experience

"It is a reliable online shop. You may only have problems if they don't have the products in their warehouse. So I suggest people to buy things with near availability dates."

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Verified
1/5

2018-05-05

Terrible customer service

"Told me my order was 2 seperate orders. Coils and vape seperated. Did not send vape. Said the vape was discontinued. They started selling vape without tank. Waited a month to cancel my order from original purchase date. Screwed me around another month by not responding. Company doesn't care about clients. Thank you for never sending my Dad's gift."


Verified
5/5

2018-05-05

Excellent products and great prices

"Quality products at very good prices, the items' packaging arrived a tad bit beat up but still in fab condition."

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Verified
1/5

2018-05-05

Horrible customer service

"Items didn't ship for over 2 weeks! Irrelevant replies to my inquiries. Horrible experience! "

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Verified
5/5

2018-05-05

On time

"This was the best delivery time so far. I find that some items take a long time to come from China. I received my order in about 14 days this time."


Verified
5/5

2018-05-05

Superb!

"Great to deal with, extremely pleased in every way! "


Verified
1/5

2018-05-05

You can't cancel, and they don't follow up on late orders

"I've tried many times to cancel SKUs I've order myself, and the self service is horrendous. I can't cancel SKUs inside their own system with vanilla/up-to-date browsers and I have to wait for customer service to do so. The next thing is that expected SKUs that are ordered to ship will most of the time never be in stock and will take almost a month to ship for niche items. If you can't get the item because a manufacturer refuses to build three of some items, don't allow buyers to order the SKU with less than the quantity expected, it sets the customer with an expectation of delivery but Fasttech would rather like to keep your money and not give you the service you deserve until you force yourself to contact them. This combination of services is the worst nightmare you can expect as an e-Shopping customer. I'd rather wait a month through private sellers on Aliexpress than FastTech, and that's saying enough."

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Verified
4/5

2018-05-05

Buen servicio

"Buena atencion al cliente, si necesitas ayuda te atienden muy bien, buenos envíos, estoy muy encantado con el sitio"

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Verified
2/5

2018-05-05

Way too slow.

"Took way too ling to deliver, more than 45 days. Unacceptible in my book. Don't order without the optional 1 week delivery."

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Verified
2/5

2018-05-05

fasttech rating

"very slow and fasttech policies are slow and time consuming for the customer"


Verified
5/5

2018-05-05

Perfekt

"Wie immer zuferlässig und gut angekommen."


Verified
1/5

2018-05-05

2 meses de espera

"Tardan demasiado los pedidos"


Verified
2/5

2018-05-05

Did not deliver.

"Not delivered package. Plus a lot of waiting time for stock"

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Verified
1/5

2018-05-05

Item never arrived.

"They couldn't care less when something doesn't turn up. "