"I used fast passport express service $85, I mailed my info on Feb 21 and got a notification of their receipt on Feb 26. It is now March 11 and we were scheduled to depart for our destination today and still NO PASSPORT OR NOTIFICATION. I have had to cancel the trip so I could still get a refund on the resort but still lost $400 on airfare cancellation. I was never contacted by a company representative. Please check out other reviews and you will see I am not the only one that this company has left in the lurch!
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"Fast Passport Center was amazing to work with. I rarely leave reviews but they deserve one. If you are skeptical in any way about working with them, as I was, don't be.
I originally called them to make sure they were legit, David answered and sent me over the passport checklist. I finished it a day later and sent it out. My trip was 8 days from when I originally contacted David so I had to work fast. On Friday the 22nd I was waiting for confirmation from the passport center. I received an email around 4 pm stating that the birth certificate did not have a raised seal. I called David and he answered within the hour, directing me through what I needed to do. We got another birth certificate sent out the next morning. I then waited. Monday night David called me asking when my trip was. I told him the 28th to which he informed me he had someone chasing down the FedEx truck so my package would get here the morning of the 27th. My passport just arrived with a day to spare. David was available at any time of the day, if he isn't reaching out to you, it is because everything is going smoothly. If you are nervous at any point he will always get back to you. Fast Passport Center did a phenomenal job, couldn't be happier."
"David and his team were terrific at helping me get a Passport expedited in time for an international trip that my employer wanted me to go on.
Thanks again David,
Jim P "
"The one who does not risk does not win!!, thanks FPC saved my life, at the last moment I had an emergency to travel to my country, I decided to search the Web that agency could help me to get as fast as possible my passport, You know you can’t believe and trust a very sensitive issue to send to you don’t know your personal documents, but I risked and trusted this company, I recommend that you meet your service, thanks!!! Already had all the tickets purchased, just follow the correct instructions, the only thing I saw and I recommend to the company that should inform if they received the documents or send an email saying that if they received it and is in process and also send the Tracking number for the person to be quiet, because I fear of not receiving the passport on time pay extra $50 more to send me as soon as possible Because it was just two days before Thanksgiving when I sent all my required documents, and I applied for 5 to 7 days, which the fear made pay more, but if I recommend is reliable and fast, just to be sure of everything and if you have a question call no t Deceit fear and call, Mr. David helped me with all my doubts very good service!
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"want to delete review ignore pls"
"Fast Passport Center was able to get my passport to me in 4 business days (including all of the documents getting shipped back and forth).
They were also able to get my Chinese visa in 5 business days.
Dave, there at Fast Passport Center, worked with me on this one. I was impressed with how hard he worked on it, to make sure everything got done."
"Fast passport is the very best place for all passport and visa services. I have been using them for the last five years and they have never let me down."
"David Donovan, thank you for your excellent customer service in renewing our passport. We made our vacation reservations 1 year in advance and did not realize our passport would expire before our vacation began. When we looked at our passport 1 week prior to our vacation, we realized we did not have enough time to renew our passport in the traditional fashion, so we turned to Fast Passport Center to expedite our passport renewal. The proactive follow-up you did to make sure keep us informed as our passport was being renewed provided us with a sense of comfort that the renewal was being processed in time to keep our vacation as originally planned. "
"Fast Passport Center was efficient and very fast, Their instructions on a checklist were easy to understand and to follow. I received my passport in 3 days after submitting the paperwork."
"Thank Goodness for Fast Passport Center!!
Just a few days before leaving on an international vacation I noticed my passport had just expired. I was mortified at my oversight and afraid that all the money we had just spent on flights and accommodations was to be wasted, never mind disappointing my husband. Praying for a miracle I went online and was excited to find that Fast Passport Center was able to help me. Yay!!!!!
With fingers crossed I filled out the paperwork, gathered the materials and had my package shipped off to them the following day.
My only reason for giving 4 stars instead of 5 is that there were 2-3 times when I was anticipating an email or return phone call and after a couple hours of not hearing back I had to call them. This caused me to feel anxious. Fortunately they were very good about picking up and professionally responding to my call. I would ideally give a 4.5 or 4.75 if possible. And so my advice to other customers would be to just call right away if you have any questions or concerns.
The final result was that I received my new passport on the morning I flew and was sooooo unbelievably grateful for their services.
Thank you! Thank you! Thank you!"
"Found out my wifes passport was expired a week before our trip. Was a little apprehensive to trust a company I found online but Fast Passport Centers rep Jennifer was great to work with and explained how they are able to speed us the processing at the agency for a certain number of clients on a daily basis. She walked us through the whole process and we had my wifes new US passport back with two days to spare. Still cant believe they can get a passport so fast. I will definitely refer my friends and family!"
"The most price competitive, communicative, and reliable expeditor! Only finding out two weeks before our trip to Italy that an expiring passport would not be accepted, I was thrilled to have found Fast Passport Center. They delivered in the 3-4 day time commitment promised, and now I can have a week less of stress to prepare for my trip! If you're in a bind, do yourself a favor and pick this company!"
"I'd put off getting a passport until the last minute and Fast Passport Center made sure that my procrastination did not cost me my vacation. The entire process was easy to follow and throughout, all communications I had with David at Fast Passport Center were amicable and to the point. Because of FPC's professionalism, I was in a position to have an amazing travel experience and even got my passport earlier than expected. I would absolutely recommend this agency to anyone in need of a timely passport expediting."
"After rescheduling my trip I realized in the last week that my passport had expired. David answered the phone on a Sunday, and sent me instructions on a 3 Day weekend. I shipped my information out Tuesday afternoon and had the passport in hand by Friday at noon. Great Service. Highly recommended for quick turn-around."
"My Passport expired in one month, & I had made airline reservations not knowing that it would not be accepted by the airline. My flight was set for July 9, 2016 & I was informed of this on July 7. I found Fast Passport Center online under great stress, I paid the fee & I received my documents from them asap which helped tremendously. I printed them out & during lunch at work I rushed home to get my expiring Passport, had my picture taken, followed David's advice to read the instructions carefully, & I sent out the package from a UPS store. The next day I was receiving a FedEx confirmation that my new Passport was being shipped. It arrived as they said on Saturday the 9th of July, by 10 am. I took off for my flight at 1 pm that afternoon with my new Passport. Utterly amazing! Fast Passport Center was fast, very helpful and professional. Amazing Passport service!"