"I'll start off by saying I did not receive my full order initially. I contacted them via email and never received a response. My fiance contacted them by phone and they tried to make up some lame excuse. According to all information I was given the entire order would be shipped together and I was provided with a single tracking #. Upon receiving the order I was missing items. Their customer service tried to claim that the emails provided states that not all items are created at the same time. A total bold faced lie considering I was provided a single tracking # that stated delivered when I had received the box that was missing some of the order.
This alone is enough evidence for me to come to the conclusion that this company is a joke. The items are of your average quality souvenir store type merchandise. They dont even place the stickers on the items and I dont mean custom stickers ordered separately.
I wouldnt recommend this company to anyone and I look forward to spreading the word on any website I can find that will allow it.
Word of advice, just be honest. So you forgot to mail one of the items. I still have 3 months till the event. You dont have to attempt some ill-conceived lie trying to claim multiple packages were sent with the same tracking number. "
"Favors and flowers my life savers. AS a last minute bride, they had everything that i needed for my wedding and arrived before my wedding. I am so glad to find them on the web. Very good customer service."