"I started with FilterEasy's free trial program which was fine. In early December I saw that they had authorized a charge to my credit card so I logged into the website to cancel the subscription. A few days after I cancelled, they send an email that my order would ship soon, I responded within minutes of receiving this email and told them not to ship, as I had already cancelled. The following day, per FedEx's info, they shipped the item, close to a week after I had cancelled a day after I followed up via email. I offered to return the package and they refused and said that they offer no refunds ever. You cannot trust your payment info with FilterEasy as they ignore requests to cancel."

"I called to cancel my account, however, they do not accept returns according to the person I spoke with on the phone, on 2/22/16 at 12:02 PM MST. I called because I wanted to cancel and return my products (that should be here in a couple of days) however, they do not accept any returns, and they do not issue any refunds. that's a sketchy company! so much for being a return customer!
Thanks Mr. Craig Toujours for working for a horrible company. "