"we were very please with our order and the timely deliver we received our filter and it is installed and seems to be working great
will be ordering another filter in the future from this company"
"a lil confused at first but the explanation was great and I used it and it works great"
"The filters that were ordered were Green Filters by Bolo Brands That were stated to have been made in USA., what were recieved were Supco Filters that are made in China. Filteroutlets customer service dept. was contacted, had to leave message for call back, no one ever called back or contacted me by e-mail. I Left the reason for my call along with my phone number and e-mail address. NO response until this ratings request. I also plan on sending complaint to PayPal. Additionally it appears that the filters sent have much less filter material, the water flow was almost like there was no filtratiion in place at all.
Unless there are good explanations or reasons for the above this will be the last order to Filter Outlets."
"Great service. Good price. Well satisfied. "
"Ordering was easy. Came in timely manner. Packaged well. No complaints here!"
"This online store is generally good in customer service. Its response to my request was initially non-responsive both on phone messages and emails but once I got the right person, they handled my problem of an unfit filter very quickly and professionally. I would hope their customer service staff pay closer attention to customers' inquires and response in timely fashion. In short, it is a good online store to get things they sell."
"Easy to order, good price, shipped promptly"
"Filters had no name or info,felt like i got the shaft.when running water to flush filter water got hot?"
"Arrived promptly and fit perfectly!
Would order again!"
"I was completely satisfied with the service, product and price of the filter ordered. I would recommend this company to anyone in search of any type of filter. Thank you from a very satisfied customer. "
"I had the same poor experience as "BillfromGA." The delivery was quick and that is where the positive experience ends.
I opened the package for my "Kenmore" filter #9030 expecting the same product that I had, and was portrayed online. I received a blank generic plastic cylinder that felt empty.. The original filter is heavy. I am hesitant to use this as I believe there is nothing inside to actually filter the water and ice on my fridge.
I have been attempting to call the 866 # on my receipt and on the website and I continually get a voice mail during their "business hours". I have left a message but no call back or communications from FilterOutlets.com.
This does not seem right to me and I feel as though I payed for a fraudulent and misrepresented item and got nothing for my money.
I now, have no idea what my next steps might be in order to find out more about the product or return them for a credit.
I would not recommend this "store" and more importantly would share my experience with others to caution them not to be scammed by this company.
DisgruntledConsumer
"
"The product was correct and came quickly"
"Finding the correct filter and types, quantity, options prices. Placing my order was quick and the items were delivered on time and as promised. "
"Order was quick and easy with item coming as agreed. Will use again."
"Was able to find the right filter I needed, at half the price. It shipped promptly and I got it on time. "