"Everything wen t well until I got to the "required"stuff. I just wanted to order filters and not interested in coming up with"catchy titles" or making up stuff about my "experience!!!!."
"Fast, easy and half the price!!"
"saw your commercial on TV . got online, found what I needed and checked out. super fast super easy!"
"Difficult to check out because of block on sending feedback"
"I always order from Filters Fast, they have the best prices and the best produc"
"Easy to find product and easy to order."
"I like finding what I need on line, and thank you for providing this service"
"Lengthy order process. No clear cut way to edit info."
"The website allowed me to easily find the correct filter... The ordering process was also very quick and easy."
"So far it has been great. "
"A pop up said that I would get $10.00 off at checkout if I completed the order; I did not receive the $10 at checkout..."
"Was easy to find the filters I needed "
"Great idea that actually works"
"Had to go thru multiple screens for useless promotional offers which ended up being useless at the end."
"Only issue is that when searching for a filter, a promotion pop up indicated that if I provided an email address I could get free shipping and save $5. Entered my email address and proceeded only to see it only applied to orders $85 or more. I didn't quite see a disclaimer mentioning this from the original pop up screen. Other than that, the initial transaction was smooth."
A rep from Filters Fast, FiltersFastOwner, has responded:
“We are so sorry about that mishap! I will have a Customer Experience team member reach out to you to resolve this issue. Please feel free to email me at asia@filtersfast.com if you have any more questions or concerns in the meantime. Thank you for choosing FiltersFast and allowing us to resolve this issue for you.”