"Great prices, delivered in a timely manner and in the condition advertised."

"This company is firstly, not UK based, they are based in China and sell cheap imports at over inflated prices.
When you return the item, the return address is China, at great expense, you return the item in order to get some of the money back. They then see fit to deduct the cost of the postage (which I paid) from the overall refund and deny that you paid the postage in the first place.
Sent me a damaged tap and refused to refund me. I've had to open a dispute on paypal to get my money back. Then accused me of having installed it?? Absolutely bizarre behaviour when all they had to do was either return or replace the product. Cowboy company, beware of buying from this outlet,

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