"Great products. Great service. "
"Box was smashed. For the weight that was ordered the box crumbled due to the weight. No good"
"Great product with very quick delivery!"
"One tc
Delivered
Works
Thanks"
"Quick and as promised, good product"
"I ordered the same cover several years ago. I was able to order online and the correct cover arrived in about three days."
"Ordered and within 3 hours I had tracking numbers. Good product, good price and excellent service."
"As the owner of a new pellet smoker I was searching the internet in attempts to find great deals on pellets without having to buy a whole pallet. I found Firecraft and they carried the pellets I was seeking. While I did find cheaper options online, they all charged shipping no matter how much you ordered. The Firecraft pricing was reasonable, but they offered free shipping options that made them the most cost effective option. I placed my order on a Wed., received my shipping notice that evening, and had my pellets delivered on Friday. I will definitely buy from FireCraft again."
"Awesome service and product"
"Excellent purchase, we are so pleased! Easy to operate, great support at Firecraft and best of all, our food has been delicious! I highly recommend the Q-450!
"
"Firecraft did not tell me at the time of taking the irder that the product was iut if stock, I got an email ywo days later and after I laid for two day shipping. I email asking why and they tell me they charge the expedition when the product is back in stock. Hey there is no rush now that you have not delivered in the two days stated so give me my rush order shipping back."
"Was extremely satisfied with the quicker than expected delivery."
"All has gone well with FireCraft. Our newest Traeger just arrived moments ago. This is actually our second one from this company. We have had good results from easy ordering from their website, to shipping and delivery. No issues, I know that if something is wrong when I open the carton they will stand behind their product and reputation. Good experience on all fronts."
"Overall good. However, should have informed as to status of delivery more proactively. "
"I have done a lot of research for the grill I should get. I came across FireCraft.com and decided to give them a call. The sales associate (sorry I forgot your name) was exceptionally knowledge able. I was fairly certain that I was going to get the Fast Eddy's PG500. The associate was able to give me more information that was not even online and was able to help me compare similar models that I was unaware of. I was concerned about buying an expensive grill online but working with FireCraft has been the next best thing to being able to "kick the tires" on the grill in person. FireCraft.com has the best price on my new PG500 Grill and with free shipping to boot. My accessories showed up in two days it was crazy fast. The Grill is on back order from the factory but FireCraft.com has been able to contact the factory and check on how long the back order will be. I would definately recomend FireCraft.com to other and if I need anything else for my grill I will buy through them."