ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.24/5
Chance of future purchase:
3.84/5
Shipping & packaging:
4.30/5
Customer service:
4.35/5
Return/Replacement policy:
4.75/5
Featured Review


Verified
5/5

2015-10-01

"Quick service and great pricing. Thanks!"


Verified
4/5

2015-09-30

"Communication difficulties, but a good deal was negotiated when we finally connected. Thank you."


Verified
5/5

2015-09-30

"Always a pleasure dealing with Firewalls.com."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-09-30

"Timely and all arrived in good condition"


Verified
5/5

2015-09-24

"Everyone I dealt with was very professional. Also they have a great depth of knowledge regarding their products."


Verified
5/5

2015-09-24

"Smooth transaction, fast shipping, thank you!"


Verified
5/5

2015-09-23

"Firewalls.com ALWAYS delivers great prices, great support, and great delivery. The ONLY place I buy firewalls."


Verified
5/5

2015-09-23

"This order went very smooth. The deal was good, and the staff was very responsive to our questions. 5 plus!!"


Verified
1/5

2015-09-20

"After paying my invoice, I waited a confirmation that my item was shipped. After a week without any news, I decided to follow-up and got the following answer:

"I apologize for the delay, I had reached out via phone but have only gotten a voicemail. For orders shipping to Canada we would need to charge a 25.00$ shipping fee, or use your shipping account with Fedex/UPS to ship with."

Well, I can't conceive that in 2015 they could not send me an email explaining that from the get to and only give me a phone call. They never left a voicemail either. And no, my item is still not in the mail yet...
"


Verified
5/5

2015-09-18

"Good customer service. Courteous and professional.
Delivery on time and all original packaging.
"


Verified
5/5

2015-09-14

"We received our product in a timely manner."


Verified
5/5

2015-09-10

"Clear, concise and reasonable."


Verified
5/5

2015-09-08

"smooth transaction. technically proficient sales people."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2015-09-08

"Very efficient in quote and purchase process. Would purchase from again in the future. "


Verified
5/5

2015-09-07

"Great to deal with, very fast to respond and good competitive pricing."