ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.02/5
Chance of future purchase:
3.53/5
Shipping & packaging:
4.15/5
Customer service:
4.19/5
Return/Replacement policy:
4.69/5
Featured Review


Verified
5/5

2014-01-03

"Smooth purchase of license / support updates for our Sonicawall device. Pricing was competitive, purchase was quick and easy. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-12-13

"Most times when I am searching for instructions on how to do something on a Sonicwall firewall, firewalls.com is usually high on the list. When I went to turn on GEO-IP filtering I found my support had just expired 2 weeks prior. I called the phone number on the firewalls.com website at 6:30PM, not quite expecting someone to pick up. A live person did pick up and was not just an order taker, he was able to answer my questions about GEO-IP, sell me a new year of support on my NSA-240 and walk me through installing the license key. Kudos to firewalls.com!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-12-12

"They we're great!! Way better than reaching out to Dell for support. Firewalls.com is very responsive. Would highly recommend there services to anyone!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-12-04

"I deal with Firewalls.com on a frequent basis for all my clients firewall hardware and subscription needs. They are consistently the least expensive and their service is IMPECCABLE and shipping is SUPER FAST! They're always there when I have a question. I will look to them for all my firewall needs now and in the future. I'm consistently thrilled with their support, education and service. Thank You Firewalls.com!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-12-03

"My company has been a Firewalls.com customer for several years and they have always been very helpful in keeping us updated with the latest and greatest in firewall protection. I just got finished updating the subscriptions for my three Sonicwall Appliances with the help of my Firewalls.com representative and it couldn't have been any easier."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-11-25

"Awesome experience. Great price, service and everything was delivered on time.

Worked with Todd at Firewalls.com to review our needs to upgrade our current SonicWall appliances. Both helpful and informative, Todd suggested two devices that fit our needs perfectly at a price I could not beat anywhere else.

Firewalls.com is now not only my first, but also last, stop in finding Security Appliances for all my company's locations.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-11-04

"Every time I call Firewalls.com, their sales and tech personnel are exceptional. Always willing to help. We tend to buy all of our Sonicwalls there."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-11-04

"The service is very quick and reliable!"


Verified
5/5

2013-10-30

"Firewalls.com service was excellent. They are very proactive with their sales follow up. They genuinely want to make sure you're satisfied with your purchase and really work to make sure you get the most out of it. I've found their online tutorials and how-to videos to be exceptionally helpful "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-10-24

"Firewalls.com has been an excellent company to deal with. They are reasonable and helpful."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-10-11

"Excellent!!!! I am a very satisfied customer."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-10-11

"Excellent service on a Sonicwall service contract. Fast email delivery of the license code. Went with this vendor b/c of ability to deliver code by email. Willing to meet lowest price from another reputable vendor."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-10-10

"good pricing, instant delivery, good tutorials - all in all a great resource."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-10-08

"I am really impressed with their service.
Very efficient and professional.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-10-02

"Used tech support (Nyall Sheldon)to configure a DMZ for a VPN application. Nyall was very knowlegable and professional."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A