"I ordered a Acer Ferrari 5000-5832 laptop a couple months ago. It's still working perfect, no problems whatsoever. Very nice color laptop, and the keyboard is very responsive. Besides very fast shipping, and excellent email notifications for order status, shipping, and invoices, and I am totally happy with FirstWorldTech. Recommended, A++"
"Ordered a Toshiba Portege, and a Sony Vaio laptop on 05/02/08, and recieved within a week after. The products were exactly as described, as well as free carrying case accessory that came along with the purchase. Yes, i am very happy, and no problems have been found with my purchase. Fast shipping, I recommend them to friends, and definitely will buy from again."
"I ordered a toshiba r500 and paid $2,168.11
I called to cancel the order the same day and was told that it was no problem.
I was given an $85 refund. NOT $2,168.11.
The shipment was never put out. Never revceived a laptop.
I've sent multiple emails and my phone calls have been screened. I've had my lawer contact them to deal with it. That cost me an additional $500.
So, I'm going to put in a simple review of them, saying exactly what happened, every single day at a different site until I get my money back.
-- 7/06/08 : Filed Formal Charges. Owner thinks he can simply not pay me and I'll give up. He's a Thief."
"Customer Service SUCKS. Never answer there phone calls nor do they reply to messages left. They never respond to emails. Nothing but a big head ache and would never recommend to anyone...Terrible, terrible customer service. "
"I ordered a Sony Vaio CR220E/R with firstworldtech, and overall I'm quite satisfied. The pricing was good, but the customer service was awesome. Received timely updates to my email, and shipping was VERY FAST. Ordered in the morning and they shipped it out in the evening same day. Also received a free Vaio carying case/battery case. Thumbs up!"
"The only store that had r500-s5004 with the lowest price. The product recieved as described, extremely fasting shipping, and especially great communication. RECOMMENED STORE TO BUY FROM !!"
"Placed my order hoping to receive by Christmas, and they totally delivered! It was great to find a place that had the r500 in stock. Big thanks! "
"Ordered two P4 OEM Fan/Heatsinks on Staurday, asked about order fulfillment and shiping info on Monday Night. Got email with links to web site on Tuesday morning that gave errors on looking up order info and tracking numbers. Replyed back to advise of faulty links and asked for tracking #. The advised me with return email that package would ship today. Tuesday, but wait they still have failed to supply me with a tracking number but manage to charge my credit card for the merchandise on Saturday the 15th. The way I see it very poor service. I have been in the computer sales, service and repairs for 10 years now and if I treated my customers the way I have been treated by Firstworldteck.com I would be out of bussiness.
12/21/07 - Have sent additionl emails to company requesting shippment tracking # and still no tracking #. Extremly poor company to do business with.
12/22/07 Found the phone # and called. Gave me lame excuse about xmas rush and sent my order to another customer. Sales person stated "Good thing it wasn't a $2000.00 laptop. Apologized for the mistake and claimed to be sending out order VIA UPS that day 12/22/05. Oh yeah! all this lamer of a sale person did is enter the package to be shipped in the UPS system the package was not actually in UPS hand untill 12/26/07. Now according to UPS the package will not arrive here till 1/2/07.
"DO NOT DO BUSINESS WITH FIRST WORLD TECH THIS IS YOUR ONLY WARNING"
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"I ordered the A215 Blue Toshiba that came with free memory upgrade, and webcam. Received my order very fast, and overall I'm really happy with this purchase. I would recommend them."
"These guys are certainly new, but they've definitely won me over. Hence the reason I feel the need to help em out with a good review. I ordered a P4 Heatsink Fan and really needed it overnight. After I placed my order at 4:50 they told me their UPS guy had already come and it would be shipped tomorrow. I said I really needed it the next day, so Will actually went and dropped it off at the UPS store for me and I got it on time. BIG THANKS! "