"Simple, quick & easy. The only thing I'm not quite happy about is... being charged 10% for "Illinois sales tax". We live about 75 miles from Chicago and our sales tax rate is not that high here.... What gives?"

"Product was easy to find and easy to order"

"Very easy transaction from start, email from Jenna, to finish through PayPal."

"got what I wanted no hassles"

"It was fine. Nothing special. Nothing terrible."

"Called customer support to determine which model I needed to upgrade from BRK 5919 smoke detectors to combo smoke and CO detectors. They specified SC7010B which I then ordered 4 units from First Alert online store. Very helpful and knowledgeable customer assistance support and seamless ordering process through online store. "

"easy ordering. quality product"

"Too early to tell. Will wait for arrival of product."

"The site was very informative and easy to manuever."

"I have old smoke detectors, two of which needed to be replace and customer service was very helpful in directing me on which replacements to purchase. "

"Simple to find requested product/information. Hoping delivery is as stated.4 to 7 days. I purchased one through amazon and two days later found out delivery was scheduled 4 to 6 weeks. I cancelled"

"Very good phone information service"

"Easy to select product with details technical info."

"My local Home Depot did not have the model that I needed. I went online to search First Alert's site and then entered in the older model number that I was in search of. The item came up right away and then offered different quantity and pricing options. Ordering was quick, super easy and FREE shipping. PayPal is always a great option. Thank you First Alert! "

"One of my units went out in my house. It was easy to go online and look up my exact unit for replacement. It took longer to fill ou this form than it did to place my order.
Great product, great online ordering and FREE SHIPPING!"