" I found them very easy to install and program. They even passed the county housing code for smoke/ carbon detectors. That made my job a lot easier then to run new electric wiring."
"Once I located the brackets on the website, it was simple to order and I received it quickly."
"Why is it when you purchase an item like first alert ,after you receive it they send you an e-mail for 15% of your first order. It's to late. I already have the first alert. I feel I should get a rebate for the 15%. You can send my rebate to Ronald Farrell 608 Glenview street Philadelphia Pa. 19111. If you respond I thank you."
"The purchased units were very easy to install. They were purchased to replace 10 year old units and my fear was redesign which would require major reinstall action. We also made one to be both a smoke alarm and a CO unit. It fie the original bracket, as well. I did go back and replace the brackets for matching color--easy to do. All five replacements were done in less than 20 minutes. Thanks for making life easy!"
"order arrived promptly, in fact before the projected delivery date. Although I found the website confusing when I tried to verify the product model number in my shopping cart, the correct item was shipped. "
"Accidentally ordered hardwired CO alarm instead of battery powered. They would not let me return it since the box had been opened, even though it had never been used. I now have a $40 paperweight."
"Online store was easy to order from. Product ordered arrived on time. "
"We were very happy to find First alert had the product we needed, and we received it within a few days of our order - pretty important when you replacing an alarm!
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"You recently sent me a replacement detector for a defective one in addition to an added detector . One of the two detectors you sent was also defective . So I now have two defective detectors to return and am still lacking a working detector that I need in place .
I have sent another email to the first alert person that dealt with the first defective detector to get further help for the second defective detector. I am now concerned about the other 6 detectors that are in place and how long they will last . Not a happy customer .
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"Couldn't Ask For Better Service"
"I called to talk with a tech on a replacement camera and he told me what camera would work with the system I had as the camera number that came with my system no longer was available. I order 2 and am very satisfied with the cameras. Thanks for the great service and product!"
"Product arrived quickly and was exactly what we wanted."
"They delivered the goods on time! Good Job!"
"The site was easy to navigate. "
"One of the units did not work. Now I have to waste time finding out how to return it."